ADMINISTRATION OFFICER - CONSULTING SUITES

Portland District Health; Portland; Presencial; AUD 60 000 - 80 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Salary Packaging

Ongoing training and professional dev.

Social Club

Free parking

Relocation assistance available

Flexible working conditions

Employee Assistance program

Resumo da oferta

Portland District Health in Victoria seeks an Administration Officer for the Consulting Suites. You will provide efficient, patient-focused administrative support, coordinating clinics, appointments and clinician schedules.

Responsibilities include first-contact duties, data entry and accurate patient records in TRAK and Zedmed, plus supporting day-to-day operations and billing. The role offers ongoing training, relocation assistance and flexible working alongside a part-time schedule.

Qualificações

• Demonstrated Administrative clerical experience.
• High computer literacy with data entry skills.
• Ability to determine priorities, multi-task and organise workload.
• Striving for high customer satisfaction with a helpful attitude.
• Taking ownership of your work and following through.
• Experience using a variety of computer software.
• Cert III/IV in Business Administration favored.

Responsabilidades

• Provide efficient, professional administrative support to the Consulting Suite.
• Coordinate specialist clinics, patient appointments and clinician schedules.
• Act as first point of contact for patients, families, visitors and clinicians.
• Maintain patient information in EHR systems (TRAK/Zedmed) with data integrity.
• Support day-to-day operations including billing and receptions.

Conhecimentos

Administrative clerical experience

High computer literacy

Data entry skills

Prioritisation & multi-tasking

Customer-focused service

Ownership & proactivity

General computer software

Medical Terminology certificate (des).

Formação académica

Certificate III/IV in Business Administration

Medical Terminology certificate (desirable)

Ferramentas

TRAK

Zedmed

Descrição da oferta de emprego

ADMINISTRATION OFFICER - CONSULTING SUITES

Ongoing Part Time – 64 hours per fortnight

Available from 9th November 2026

As an Administration clerk you are a vital member of the administrative support team. Tasks will include: provide efficient, professional and patient-focused administrative support to the Consulting Suite, ensuring the seamless coordination of specialist clinics, patient appointments, clinician schedules and associated administrative services; act as the first point of contact for patients, families, visitors and clinicians attending the Consulting Suite, delivering a welcoming, responsive and customer-focused experience; accurately maintain, access and update patient information using electronic health record systems, including TRAK and Zedmed, ensuring data integrity and timely documentation; and support the efficient day-to-day operation of the Consulting Suite through appointment management, reception services, correspondence, billing and general administrative functions.

About you:

• Demonstrated Administrative clerical experience
• Demonstrated high computer literacy with data entry skills
• Ability to determine priorities, multi-task and organise workload effectively and efficiently
• Striving for high customer satisfaction with a helpful and friendly attitude when interacting with internal and external stakeholders
• Taking ownership of your work, doing what is needed without being asked and following through when required.
• Ability to use a variety of computer software.
• Cert III or Cert IV in Business administration regarded favourably
• Medical Terminology certificate - desirable

About us:

• Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
• A 24/7 Urgent Care Centre for emergency treatment
• Residential aged care for 30 residents at Harbourside Lodge
• An extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.

Additional Benefits:

• Salary Packaging
• Ongoing training and professional development opportunities
• Social Club
• Free parking
• Portland Leisure & Aquatic Centre corporate rates
• Flexible working conditions
• Employee Assistance program
• Relocation assistance available – conditions apply

The Region – Glenelg Shire:

Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay’s rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.

Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family. To find out more about Portland visit the Glenelg Shire and I Am Portland websites.

Applications from employment agencies may be submitted, however, PDH will not accept liability for the agency costs and fees.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Current Victorian Working with Children's' check
• Current Immunisation status. This role must be meet the requirements of the Portland District Health Immunisation Policy.

Applications close: Tuesday 27th October 2026 at 12.00pm

Portland District Health encourage and welcome applications from First Nation People, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.