Healthcare Admin & Receptionist - Flexible Part-Time (16 hrs)

Calvarycare; Melbourne; Híbrido; AUD 30.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Professional development opportunities

Supportive team environment

Flexible work arrangements

Onsite parking

Descripción de la vacante

Calvary Health Care Bethlehem and the Statewide Progressive Neurological Disease Service (SPNDS) seek an organised Administration Assistant/Receptionist. You will be the first point of contact for patients and referrers, manage calls and emails, coordinate referrals and bookings, and maintain clinic records.

Working within a multidisciplinary team, you will support clinicians and contribute to data reporting and continuous improvement.

Formación

• Experience in healthcare administration, medical reception or customer service.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• Experience with databases, electronic medical records and the Microsoft Office suite.
• High level attention to detail and accuracy.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Commitment to providing compassionate and responsive service to consumers and families.

Responsabilidades

• Be the first point of contact for patients, carers and referrers.
• Handle telephone and email enquiries.
• Coordinate referrals and appointment bookings across multidisciplinary outpatient clinics.
• Provide reception services and create a welcoming experience for consumers and visitors.
• Maintain accurate electronic records and clinic documentation.
• Support Medicare billing and clinic administrative processes.
• Assist with preparation of reports, service data and meeting documentation.
• Coordinate virtual and face‑to‑face multidisciplinary meetings.
• Liaise with internal departments and external health services to support patient care and clinic operations.
• Provide administrative support to clinicians and the broader SPNDS team.
• Contribute to continuous improvement activities and administrative system development.

Conocimientos

Healthcare administration

Customer service

Communication skills

Organisational skills

Herramientas

Microsoft Office

Descripción del empleo

Calvary Health Care Bethlehem and the Statewide Progressive Neurological Disease Service (SPNDS) seek an organised Administration Assistant/Receptionist. You will be the first point of contact for patients and referrers, manage calls and emails, coordinate referrals and bookings, and maintain clinic records.

Working within a multidisciplinary team, you will support clinicians and contribute to data reporting and continuous improvement.