Healthcare Admin & Patient Flow Specialist

Queensland Government; Brisbane; In loco; AUD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

Competitive salary

Annual incremental increases

Superannuation up to 12.75%

Salary packaging

Descrizione del lavoro

Metro North Health is seeking customer-focused administration professionals to ensure patients receive timely care through reception, appointment coordination and operational support across the hospital.

You will respond to phone inquiries, transfer messages, manage wait lists, bookings and cancellations, and update hospital information systems. The role offers flexible working arrangements, a competitive salary, and a superannuation contribution up to 12.75%.

Competenze

• Experience handling general reception inquiries.
• Experience coordinating patient flow and appointments.
• Proficiency with hospital information systems for updates.

Mansioni

• Respond to general reception enquiries by answering incoming calls and transferring messages.
• Coordinate patient flow by liaising with staff to arrange appointments, resources and movements.
• Update hospital information systems and paperwork in a timely manner.
• Manage wait listing, bookings, cancellations and rescheduling of procedures/appointments.

Conoscenze

Reception handling

Phone enquiries

Patient flow coordination

Administrative support

Descrizione del lavoro

Metro North Health is seeking customer-focused administration professionals to ensure patients receive timely care through reception, appointment coordination and operational support across the hospital.

You will respond to phone inquiries, transfer messages, manage wait lists, bookings and cancellations, and update hospital information systems. The role offers flexible working arrangements, a competitive salary, and a superannuation contribution up to 12.75%.