Healthcare Administration & Scheduling Specialist

Queensland Government; Brisbane; Presencial; AUD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Salary packaging

Superannuation up to 12.75%

Work-life balance

Descripción de la vacante

Metro North Health in Brisbane is seeking an Administration Officer to provide confidential administrative and reception support across the Metro North Mental Health Alcohol and Drug Service teams at the Chermside clinic. You will coordinate client appointments and assist clinicians with correspondence, reports and presentations.

The role requires records management, meeting coordination, and professional, client-focused service delivery to consumers and their networks.

Formación

• Experience providing confidential administrative and reception support.
• Ability to coordinate client appointments and support clinical staff.
• Experience preparing correspondence, reports, presentations and spreadsheets.
• Proven ability to manage meetings including agenda, minutes and distribution of documents.
• Maintain accurate client records and compliant information management.
• Provide professional customer service to clients, staff and external stakeholders.

Responsabilidades

• Provide confidential administrative and reception support to Chermside MNMH-ADS teams to ensure efficient day-to-day service delivery.
• Coordinate client appointments and support clinicians through the preparation of correspondence, reports, presentations and spreadsheets.
• Manage team meetings, including agenda preparation, minute taking and distribution of documentation.
• Maintain client records and administrative systems to support accurate, timely and compliant information management.
• Act as a key contact point for clients, staff and external stakeholders, providing professional customer service and accurate information.

Conocimientos

Administrative support

Reception duties

Records management

Meeting coordination

Stakeholder communication

Client service

Descripción del empleo

Metro North Health in Brisbane is seeking an Administration Officer to provide confidential administrative and reception support across the Metro North Mental Health Alcohol and Drug Service teams at the Chermside clinic. You will coordinate client appointments and assist clinicians with correspondence, reports and presentations.

The role requires records management, meeting coordination, and professional, client-focused service delivery to consumers and their networks.