Healthcare Admin & Patient Care Coordinator

Healthscope Hospitals; Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Healthscope Hospitals’ The Victoria Clinic in Prahran is seeking enthusiastic administrative staff to support Admissions and Reception. Full-time and part-time positions are available, with a focus on delivering high-quality patient service.

You'll join a dedicated team handling a broad range of duties, from answering calls and scheduling appointments to maintaining medical records and assisting with health fund checks. Strong MS Office skills and teamwork are essential.

Qualifications

• Excellent interpersonal and communication skills.
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• Works well independently and within a team.
• WebPas Hospital system, Zedmed software experience (Desired).

Responsabilités

• Perform a broad range of administration duties including.
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow-up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Connaissances

Interpersonal skills

Organisational skills

Attention to detail

MS Office

Teamwork

Independent worker

Outils

WebPas Hospital system

Zedmed

Description du poste

Healthscope Hospitals’ The Victoria Clinic in Prahran is seeking enthusiastic administrative staff to support Admissions and Reception. Full-time and part-time positions are available, with a focus on delivering high-quality patient service.

You'll join a dedicated team handling a broad range of duties, from answering calls and scheduling appointments to maintaining medical records and assisting with health fund checks. Strong MS Office skills and teamwork are essential.