Patient Care Admin Officer — Growth & Training

Broadbean ATS; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Free onsite parking

Close to public transport

Job summary

The Victoria Clinic on Malvern Road in Prahran is seeking motivated administration staff to join our admissions and reception team across full-time and part-time roles. The private psychiatric facility provides inpatient and outpatient mental health services, with a supportive environment, development opportunities, and proximity to Chapel Street amenities and transport.

Ideal candidates will have strong communication, organisational skills, and experience with MS Office; training and software

Qualifications

• Excellent interpersonal and communication skills.
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• Works well independently and within a team.
• WebPas Hospital system, Zedmed software experience (Desired).

Responsibilities

• Perform a broad range of administration duties including.
• Answer and redirect calls.
• Organise appointments and prepare admission paperwork.
• Conduct follow-up requests and reminder calls for visits.
• Maintain accurate and effective record management systems including preparation of medical records.
• Perform Health Fund Checks as required.
• Manage the collection of excesses/copayments.
• Coordinate with staff from other departments.
• Complete other clerical tasks such as data entry.

Skills

Interpersonal skills

Communication skills

Organisational skills

Attention to detail

MS Office

Independence & teamwork

WebPas/Zedmed familiarity

Tools

WebPas Hospital system

Zedmed

Job description

The Victoria Clinic on Malvern Road in Prahran is seeking motivated administration staff to join our admissions and reception team across full-time and part-time roles. The private psychiatric facility provides inpatient and outpatient mental health services, with a supportive environment, development opportunities, and proximity to Chapel Street amenities and transport.

Ideal candidates will have strong communication, organisational skills, and experience with MS Office; training and software