Healthcare Admin Officer: Patient-Focused, Fast-Paced Support

Healthscope; Melbourne; In loco; AUD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

CPD opportunities

Discounted health insurance

Induction program

Descrizione del lavoro

Healthscope's Melbourne Clinic in Richmond, Victoria, is seeking an experienced Administration Officer to support our consulting suites team with day-to-day tasks and deliver outstanding patient service. This full-time role offers ongoing development within a values-led, inclusive workplace.

Join a friendly multidisciplinary team to manage phone and email enquiries, handle medical records, and liaise across departments while maintaining high standards of accuracy and efficiency in a fast-paced

Competenze

• 2–3 years of healthcare experience with exceptional customer service.
• Excellent interpersonal and communication skills.
• Strong organisational skills with ability to prioritise and meet deadlines.
• Attention to detail and ability to work independently and in a team.

Mansioni

• Support doctors with day-to-day administrative tasks.
• Manage phone and email enquiries in a friendly, professional manner.
• Bill patients and process Medicare claims.
• Maintain accurate record management systems and prepare medical records.
• Liaise with hospital departments, GP clinics and other hospitals.

Conoscenze

Healthcare experience

Customer service

MS Office

Zedmed experience

Strumenti

MS Office

Zedmed

Descrizione del lavoro

Healthscope's Melbourne Clinic in Richmond, Victoria, is seeking an experienced Administration Officer to support our consulting suites team with day-to-day tasks and deliver outstanding patient service. This full-time role offers ongoing development within a values-led, inclusive workplace.

Join a friendly multidisciplinary team to manage phone and email enquiries, handle medical records, and liaise across departments while maintaining high standards of accuracy and efficiency in a fast-paced