Administration Officer - PPT

Healthscope Hospitals; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Healthscope Hospitals’ The Victoria Clinic in Prahran is seeking enthusiastic administrative staff to support Admissions and Reception. Full-time and part-time positions are available, with a focus on delivering high-quality patient service.

You'll join a dedicated team handling a broad range of duties, from answering calls and scheduling appointments to maintaining medical records and assisting with health fund checks. Strong MS Office skills and teamwork are essential.

Qualifications

• Excellent interpersonal and communication skills.
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Experience in MS Office (Outlook, Word, and Excel).
• Works well independently and within a team.
• WebPas Hospital system, Zedmed software experience (Desired).

Responsibilities

• Perform a broad range of administration duties including.
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow-up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Skills

Interpersonal skills

Organisational skills

Attention to detail

MS Office

Teamwork

Independent worker

Tools

WebPas Hospital system

Zedmed

Job description

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

• Continuous professional development, education & support provided
• Deliver outstanding patient care within a dedicated team
• Malvern Road, Prahran – Close to public Transport

About the role:

Our Administration Team have a vacancy both full time and part-time positions for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

About Us:

Located on Malvern Road in Prahran, The Victoria Clinic is a 115 patient-bed private psychiatric facility that specialises in the provision of high-quality inpatient and outpatient mental health services. All treatments offered are aimed at helping people improve their psychological and emotional well-being in a safe and supportive environment. Individuals are exposed to a variety of therapeutic, recreational and occupational activities as a means of restoring health.

The Victoria Clinic offers a supportive and friendly environment with professional development opportunities. It is close to public transport, has free onsite parking and is close to Chapel Street restaurants and shopping.

• Excellent interpersonal and communication skills
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• WebPas Hospital system, Zedmed software experience (Desired)

Key Responsibilities:

• Perform a broad range of administration duties including
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow-up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical record
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

Why Healthscope?

When you join Healthscope, you become part of our Community of Care . Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

Flexibility to work across one or multiple hospitals across our network

Discounted health insurance (non-casuals only)

Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together .

Come and be the difference in our patient's lives

Applications close:

27 November 2026

More Information:

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.