Healthcare Admin & Front Desk Lead (Patient Experience)

Metro North Hospital & Health Service; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Annual incremental salary increases

Superannuation up to 12.75%

Salary packaging

Job summary

Metro North Hospital & Health Service invites you to join the Oral Health Centre at STARS as an Administration Officer. You will deliver high-quality frontline reception and administrative support, acting as the first point of contact for patients, staff and stakeholders to ensure a smooth daily operation in a busy clinical environment.

In this role you will manage appointment scheduling, maintain accurate patient records, provide systems support, prepare meeting agendas, and assist with stores,

Qualifications

• Frontline reception experience.
• Experience handling appointment scheduling.
• Accurate data entry and records management.
• Ability to prepare meeting documentation.
• Experience with stores and equipment coordination.

Responsibilities

• Provide frontline reception services and act as a point of contact for patients, staff and stakeholders.
• Manage appointment scheduling to support clinic operations and resource use.
• Maintain patient information, perform data entry and ensure records comply with policies.
• Prepare meeting agendas, take minutes, provide confidential admin support.
• Assist with stores management, equipment coordination and invoice processing.

Skills

Frontline reception

Appointment scheduling

Data entry

Records management

Meeting minutes

Stores coordination

Invoice processing

Administrative support

Job description

Metro North Hospital & Health Service invites you to join the Oral Health Centre at STARS as an Administration Officer. You will deliver high-quality frontline reception and administrative support, acting as the first point of contact for patients, staff and stakeholders to ensure a smooth daily operation in a busy clinical environment.

In this role you will manage appointment scheduling, maintain accurate patient records, provide systems support, prepare meeting agendas, and assist with stores,