Health Clerk

Serco; Darwin; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free parking

Uniforms

Wellbeing support

Lifestyle discounts

Job summary

Serco’s Darwin Health Centre is seeking a Health Clerk to provide essential clerical and administrative support in a unique primary healthcare setting. This part-time role (25 hours per week) focuses on keeping records and coordinating with health staff and patients to ensure smooth operations.

You will manage electronic and paper health records, assist with appointment coordination, and support routine reporting in a multidisciplinary team environment. Medical terminology is preferred.

Qualifications

• Minimum 1 year in an administrative role; medical setting desirable.
• Completion of a medical terminology course or willingness to complete.

Responsibilities

• Provide clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records in line with privacy policies.
• Coordinate appointments and liaise with internal/external health service providers.
• Prepare reports and assist with audits and system updates.
• Support day-to-day clinic operations (filing, mail, stationery).

Skills

Medical terminology

Verbal communication

Computer literacy

Health records management

Education

Medical terminology course (RTO)

Tools

Electronic health records (EHR)

Job description

Health Clerk - Darwin Health Centre - Part Time - 25hrs per week

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting?

This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s On Offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – professional, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts

About The Darwin Health Centre

Darwin Health Centre is located at RAAF Base Darwin, 6.5km north-east of the city sharing a runway with Darwin International Airport. Major exercises are held in the Northern Territory every year, with RAAF Base Darwin undertaking a major support role. The health centre has a routine dependency of approximately 520 members and surges up to an additional 1500 Australian and International Defence members twice a year for the Air Force exercises. The facility provides general nursing, mental health, physiotherapy and pharmaceutical services. Standard operating hours are generally 0730-1600 Monday – Thursday depending on role requirements, and a half day 7:30 – 13:30 Friday.

What You’ll Do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What You Bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Who We Are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.