Medical Receptionist

Soldier On; Garden Island; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

Safe environment

Collaborative team

No financial transactions

Civilian role

Free parking

Uniforms

Wellbeing resources

Job summary

Soldier On is seeking a personable medical receptionist to provide vital clerical and administrative support in a multidisciplinary primary healthcare setting. The role emphasizes a safe, collaborative environment with predictable hours, free parking, and uniforms.

You will support clinical staff, manage health records, coordinate appointments, and assist with reporting and audits in a civilian role on base location, with Monday to Friday day shifts. Australian Defence context active.

Qualifications

• Minimum of 1 year full-time experience in an administrative role (medical setting desirable).
• Completion of a medical terminology course from an RTO, or willingness to complete.
• Strong oral and written communication skills within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems.

Responsibilities

• Provide fast, accurate, and professional clerical and administrative support to health staff and patients to keep the clinic running smoothly.
• Manage electronic and hard copy health records and data per Defence policies and privacy requirements.
• Coordinate appointments and liaise with internal and external health service providers to support continuity of care.
• Prepare reports, update health and personnel management systems, and assist with audits for compliance.
• Support day-to-day clinic operations: filing, mail, photocopying, stationery, and supply requests.

Skills

Communication skills

Computer literacy

Medical terminology

Education

Medical terminology course

Job description

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s on offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave


• Safe, respectful environment – professional, health focused patient cohort


• Collaborative team – feel valued and supported in a multidisciplinary team


• No financial transactions – focus on clerical and administrative support only


• Civilian role – be part of the mission without wearing the uniform


• Practical perks – free parking and uniforms


• Wellbeing support – mental health resources and lifestyle discounts

About the Health Centre

Located approximately 45km South of Perth on Garden Island, HMAS Stirling provides operational and logistics support to the RAN ships, submarines and aircraft based in WA. The base is home to RAN Submarine Training & Systems Centre, Training Centre West complex, Defence Communications Station Perth, and is a trials/research & support facility. Health Centre services include primary medical, underwater medicine, nursing, mental

This role is primarily Monday to Friday (day shift) within a multidisciplinary healthcare team. After-hours, weekend and on-call shifts may be required depending on role requirements and base location.

What you’ll do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.


• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.


• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.


• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.


• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What you bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)


• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete


• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.


• Sound computer literacy and experience with electronic health record systems highly regarded.

Who we are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

Please note you must be an Australian Citizen to meet the Security Clearance requirements