Health Call Centre Customer Service Officer

Palliative Care SA; Adelaide; Hybrid; AUD 59,000 - 63,000; Full time

Benefits offered by this job

Salary packaging available

Salary sacrifice benefits

Superannuation

Job summary

SA Pathology in Adelaide is recruiting a Call Centre - Customer Service Officer ASO2 to join the statewide SA Pathology pool. The role handles enquiries by phone, routes courier requests and delivers a friendly, efficient service, supporting operational needs with professional interaction.

This talent pool enables flexible placement across vacancies over 12 months, with full-time, part-time or casual options and a pro-rata salary of $58,709–$63,154 plus superannuation and salary sacrifice

Qualifications

Responsibilities

• First point of contact for clients, patients and health professionals, delivering a professional and welcoming service.
• Manage incoming calls to ensure enquiries are handled promptly and accurately, and route requests for courier pickups and deliveries.

Job description

SA Pathology in Adelaide is recruiting a Call Centre - Customer Service Officer ASO2 to join the statewide SA Pathology pool. The role handles enquiries by phone, routes courier requests and delivers a friendly, efficient service, supporting operational needs with professional interaction.

This talent pool enables flexible placement across vacancies over 12 months, with full-time, part-time or casual options and a pro-rata salary of $58,709–$63,154 plus superannuation and salary sacrifice