Operational Service Officer

Health; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging

Annual recreation leave

Fitness Passport

Flu vaccination

Employee Assistance Program

Job summary

Statewide Clinical Support Services (SCSS) is seeking an Operational Services Officer at SA Pathology in Adelaide. You will sort and accession specimens, enter data accurately and assist with storage and transport, ensuring high-quality and timely laboratory services.

Join a collaborative team across SA Pathology, responding to inquiries from internal and external customers with professionalism. This role reports to the WCH North Adelaide site within the SA Health system.

Qualifications

• Laboratory experience in a pathology setting.
• Strong organisational and communication skills.
• Commitment to quality and safety.
• Ability to work with limited supervision under deadlines.
• Familiarity with Millennium data entry system and medical terminology.

Responsibilities

• Sort and accession specimens according to established protocols.
• Enter data accurately and assist with preparation, storage and transport of specimens.
• Respond to inquiries from internal and external customers in a professional manner.
• Collaborate with SA Pathology staff and external clients to deliver timely services.

Skills

Laboratory experience

Accuracy & organisation

Teamwork & communication

Technology & problem solving

Millennium data entry system

Job description

Job no: 949267
Work type: Part time
Location: Adelaide CBD
Categories: Allied and Scientific Health, Pathology

Central Adelaide Local Health NetworkStatewide – SA

• SA Pathology -WCH - North Adelaide
• Salary OPS-2 $66,441 -$69,504 p.a. (pro rata) + Superannuation & Salary Sacrifice Benefits
• Permanent part-time working 19.88 hours per week

About the role

As an Operational Services Officer, you’ll play an important role in supporting the delivery of effective and efficient laboratory services at SA Pathology. Working under general direction, you’ll use your practical skills and knowledge to sort and accession specimens in accordance with established protocols, accurately enter data, and assist with the preparation, storage and transport of specimens. Your attention to detail, reliability and commitment to quality will help ensure specimens are managed safely and efficiently, supporting the broader laboratory team and contributing to the delivery of timely and high-quality services.

You’ll also be a valued point of contact for both internal and external customers, responding to enquiries about specimens, testing and results in a professional, helpful and respectful manner. The role provides an opportunity to work collaboratively with medical, scientific, technical, operational and administrative staff across SA Pathology, while also building positive relationships with clients and other stakeholders. With no direct reports, you’ll be part of a supportive team where your contribution matters and where your communication skills, initiative and commitment to excellent service will make a genuine difference.

About You

You’re a reliable, detail-focused and customer-oriented professional who can work confidently with limited supervision while contributing positively to a busy laboratory environment. You bring strong organisational and communication skills, a commitment to quality and safety, and the ability to stay calm and effective when working to deadlines.

• Laboratory experience: Relevant experience in a pathology laboratory, with knowledge of laboratory operations and an understanding of the importance of accurate specimen and information handling.
• Accuracy and organisation: Strong attention to detail, with the ability to prioritise competing tasks, meet deadlines and consistently deliver high-quality work, including under pressure and within time constraints.
• Teamwork and communication: A collaborative approach, with the ability to communicate clearly and respectfully with colleagues and a diverse range of clients while providing a high standard of customer service.
• Technology and problem-solving: Confident using computers, information systems and databases, with the initiative to identify issues, resolve problems where appropriate and elevate matters when required.
• Familiarity with Millennium data entry system and medical terminology will be highly regarded.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options , including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 949267

Enquiries to:

Lou Nesci, SA Pathology LHN Manager-WCH Phone: [phone]
E-mail: [e-mail]

Application Closing Date

11:55 pm Sunday 27 September 2026

Attachments

949267 RD Operational Service Officer.pdf

Advertised: 11 Sep 2026 Cen. Australia Standard Time
Applications close: 27 Sep 2026 Cen. Australia Standard Time