Administrative Support Officer

Sa Sa Health; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport

Employee Assistance Program

Relocation support (negotiable)

Job summary

SA Health is recruiting for an Administration Officer to join the Women’s and Children’s Health Network in Ingle Farm. You will deliver customer service, manage bookings and records, and support a multidisciplinary regional team.

The role requires administrative experience, confidentiality, and the ability to work independently while adapting to changing workloads. A permanent, full-time position with SA Health benefits is offered.

Qualifications

• Demonstrated administrative experience including records management and bookings.
• Experience with data entry and word processing.
• Ability to communicate effectively with consumers, staff and the public.
• Ability to work independently, prioritise demands and adapt to changing environments.
• Maintain confidentiality and work within a multidisciplinary team.

Responsibilities

• Provide quality customer information and enquiry service.
• Provide administration support to ensure efficient service operations.
• Manage customer bookings and records system.
• Maintain electronic databases and confidential client records.
• Collaborate with Administrative Officers to support service delivery.
• Participate in quality and risk management and maintain a safe work environment.

Skills

Administrative experience

Records management

Appointment bookings

Data entry

Word processing

Communication

Independent work

Confidentiality

Tools

SA Health Sunrise

CXOne

Job description

SA Health
Job reference: 949009
Location: 5098 - INGLE FARM
Job status: Ongoing
Eligibility: Open to Everyone

• Women's and Children's Health Network, Child and Family Health Services (CaFHS), Ingle Farm 5098
• Salary - ASO2 - Administrative Services Officer L2, $66,442 to $69,504+ 12% Superannuation and Salary Sacrifice Benefits
• Full Time - Permanent Ongoing

About WCHN
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administration Officer is part of a multi-disciplinary team that provides community-based health and development services from birth to 5 years across South Australia. The Administration Officer is responsible for delivering customer service in a professional, flexible and timely manner to achieve high-quality customer focused outcomes. The incumbent also undertakes a range of administration activities supporting the staff members of the regional team in accordance with Child and Family Health Service Division strategic plan.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to consumers.
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service.
• Provide an efficient and coordinated customer booking and records management system.
• Contribute to the maintenance and accuracy of electronic databases and the provision of a confidential and secure client records service.
• Contribute to a collaborative team environment by working effectively with other Administrative Officers to support service delivery, share workloads and achieve team objectives.
• Actively participate in quality and risk management activities and contribute to a positive, safe and continuously improving work environment.

Skills and Experience

• Demonstrated administrative experience, including records management, appointment bookings, data entry and word processing. Experience with SA Health Sunrise and CXOne preferred but not required.
• Demonstrated ability to communicate effectively with consumers, staff, external agencies and members of the public.
• Demonstrated ability to work independently, prioritise competing demands and adapt to changing work environments.
• Demonstrated ability to maintain confidentiality, resolve conflict and work effectively within a multidisciplinary team.

Enquiries can be directed to

Kirsty Gardner

0403 094 841

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Administration Officer - Role Description - 949009.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Tuesday 15 September 11:55PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.