Head of Private Members Club Operations & Growth

Hastings People; Brisbane; On-site; AUD 162,000 - 198,000; Full time

Job summary

Hastings People in Brisbane is seeking an experienced General Manager to lead day-to-day operations of a prestigious private members club. You will steward hospitality excellence, member engagement and commercial performance, overseeing a multidisciplinary team.

The role requires strong experience with boards and committees, sound financial governance and a hands-on, collaborative leadership approach that respects tradition while driving growth.

Qualifications

• At least five years in a General Manager or comparable leadership role within private members clubs, boutique hotels, lodges or luxury hospitality.
• Strong food & beverage knowledge with a commitment to personalised member experiences.
• Experience reporting to a Board or ownership group and working with committees.
• Sound financial and commercial capability across budgeting, payroll, expenditure management and controls.
• Collaborative, hands-on leadership style with good judgement and change management.

Responsibilities

• Lead, coach and develop the team while maintaining consistently high standards of personalised service.
• Drive member experience, membership growth and revenue across food & beverage, functions and events.
• Take ownership of budgets, payroll, expenditure controls, payments and relationships with external advisers.
• Partner effectively with the Board and committees, translating operational insights into practical recommendations.
• Review systems, policies and practices, implementing improvements while protecting the organisation's culture.

Skills

Leadership

Hospitality ops

Board liaison

Education

Bachelor's in Hospitality

Tools

Budgeting software

Job description

Hastings People in Brisbane is seeking an experienced General Manager to lead day-to-day operations of a prestigious private members club. You will steward hospitality excellence, member engagement and commercial performance, overseeing a multidisciplinary team.

The role requires strong experience with boards and committees, sound financial governance and a hands-on, collaborative leadership approach that respects tradition while driving growth.