Head of Internal Rentals Sales

Adaptalift group; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Adaptalift Group is seeking an Internal Sales Lead - Rentals in Springvale to lead and develop our Internal Sales and Rental Sales Coordination team, ensuring quick responses to customer enquiries and converting rental opportunities into orders.

Reporting to the General Manager - Rentals, you will drive quote follow-up, account reactivation and rental revenue growth, working with External Sales, Rental Operations and Branch Managers to hand over orders clearly and accurately.

Qualifications

• Experience leading internal sales, rental sales or customer service teams.
• Strong sales and customer service skills with coaching ability.
• Ability to create structure, energy and accountability in a fast-moving team.

Responsibilities

• Lead and support the Internal Sales and Rental Sales Coordination team to respond to enquiries with urgency and a strong “can do” attitude.
• Coach the team to ask better questions, understand customer needs and recommend the right rental solution.
• Review call activity, quote activity, won/lost outcomes and lead follow-up to identify coaching opportunities and process improvements.

Skills

Leadership

Coaching

Internal sales

Rental sales

Customer service

Call centre sales

Job description

Adaptalift Group is seeking an Internal Sales Lead - Rentals in Springvale to lead and develop our Internal Sales and Rental Sales Coordination team, ensuring quick responses to customer enquiries and converting rental opportunities into orders.

Reporting to the General Manager - Rentals, you will drive quote follow-up, account reactivation and rental revenue growth, working with External Sales, Rental Operations and Branch Managers to hand over orders clearly and accurately.