Head of Insurance Platforms & Tech Transformation

nib health funds limited; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

New starter benefit

50% health insurance discount

Paid volunteering leave

nib Well Program

Corporate fitness discounts

Employee share plans

Short-term incentive program

Life and salary continuance insurance

18 weeks parental leave

5 days cultural leave

4 weeks gender affirmation leave

Job summary

nib health funds limited is seeking a senior leader to own the performance, operations and modernisation of our insurance platforms across Australia and New Zealand. You will drive platform roadmaps, ensure reliability and lead high-performing teams delivering tangible business value.

Reporting to the Group Technology & Transformation Officer, you will balance strategy with execution, partner across risk, architecture and business, and play a pivotal role in nib's regional growth and

Qualifications

• Significant leadership experience across enterprise applications, core platforms, technology operations or large-scale delivery environments.
• A track record of improving operational performance, service reliability and customer outcomes.
• Experience leading large technology teams through transformation, modernisation and continuous improvement.
• Strong commercial, financial and vendor management capability.
• The ability to influence and collaborate with senior executives and business leaders.
• A pragmatic leadership style that balances strategic thinking with operational execution.
• Essential experience working in insurance, with health insurance experience strongly preferred.

Responsibilities

• Leading the delivery, operational performance and continuous improvement of nib's insurance platforms across Australia and New Zealand.
• Developing and executing platform roadmaps aligned to business priorities, technology strategy and transformation objectives.
• Building high-performing teams focused on accountability, customer outcomes, technical excellence and continuous improvement.
• Driving service reliability, operational resilience and disciplined delivery practices across the insurance technology portfolio.
• Managing strategic technology vendors, commercial relationships, budgets and investment decisions.
• Partnering with business, architecture, cyber security and risk leaders to balance speed, innovation, risk and value creation.
• Leading platform modernisation and simplification initiatives that improve member experiences and business efficiency.

Skills

Leadership experience

Enterprise applications

Core platforms

Technology operations

Delivery leadership

Vendor management

Stakeholder collaboration

Job description

nib health funds limited is seeking a senior leader to own the performance, operations and modernisation of our insurance platforms across Australia and New Zealand. You will drive platform roadmaps, ensure reliability and lead high-performing teams delivering tangible business value.

Reporting to the Group Technology & Transformation Officer, you will balance strategy with execution, partner across risk, architecture and business, and play a pivotal role in nib's regional growth and