Head of Incentives & Events — Melbourne Growth Leader

Globetrotter; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Travel opportunities

Leadership of Melbourne business

Culture and impact

Job summary

The Incentive Lab in Melbourne is seeking a Head to lead the Incentives & Events division, taking ownership of leadership, commercial performance and growth of this dynamic unit. Based in Melbourne, you will drive profit, nurture partnerships and oversee strategy, operations and client delivery.

You will manage a high-performing team, develop client relationships, pursue new business, and ensure delivery excellence across programs and events, shaping the future of our Melbourne operation.

Qualifications

• Minimum of 5 years' experience within the MICE sector.
• Experience leading and motivating teams.
• Strong commercial acumen and financial management skills.
• Excellent stakeholder engagement and presentation skills.
• Demonstrated success in business development and client retention.
• Collaborative, solutions-focused approach.
• Keen organisational and project management capabilities.

Responsibilities

• Lead, mentor and develop a high-performing team within the Incentives & Events division.
• Drive operational excellence.
• Own the division's P&L and be accountable for meeting revenue, margin and profit targets.
• Build and maintain senior client relationships and partnerships.
• Identify and secure new business opportunities and convert leads into growth.
• Manage proposals, tenders and client presentations.
• Develop strategic solutions delivering outstanding client outcomes.
• Oversee project delivery, timelines and resource planning for incentives and events.
• Champion the culture, values and service excellence.

Skills

Team leadership

Stakeholder engagement

Business development

Financial management

Organisation & PM

Collaboration

Problem solving

Job description

The Incentive Lab in Melbourne is seeking a Head to lead the Incentives & Events division, taking ownership of leadership, commercial performance and growth of this dynamic unit. Based in Melbourne, you will drive profit, nurture partnerships and oversee strategy, operations and client delivery.

You will manage a high-performing team, develop client relationships, pursue new business, and ensure delivery excellence across programs and events, shaping the future of our Melbourne operation.