Head of Events: Growth, Partnerships & Leadership

FCM Meetings & Events; North Sydney; On-site; AUD 180,000 - 270,000; Full time

Benefits offered by this job

Staff discounts

Travel discounts

Development path

Career progression

Health insurance discounts

Volunteer leave

Job summary

FCM Meetings & Events, a specialised division of Flight Centre Travel Group, seeks a Head of Events to lead the national events team across Sydney, Brisbane or Melbourne. You will drive performance, growth, and client partnerships, delivering exceptional event outcomes and a high-performing, creative culture.

In this senior role, you will shape strategy, manage staffing, pricing, supplier relations, and financial targets, partnering with Sales, Account Management and Finance to ensure

Qualifications

• Minimum of 8 years demonstrated experience in project management within the event management and production industry.
• Proven track record in effective leadership and experience in training and mentoring team members.
• Experience in leading an operational team.
• Demonstrated effective customer service skills.
• Knowledge of project management processes, standards, and procedures.
• Knowledge of all major suppliers and relevant MICE products and destinations.
• Experience in P&L management and driving productivity and profit.

Responsibilities

• Lead the overall performance, growth, and development of the national events team while fostering a collaborative and high-performing culture.
• Manage workflow, resource allocation, and project staffing to ensure the right skills are aligned to client and business requirements.
• Recruit, coach, mentor, and develop team members, supporting capability growth through structured training and development plans.
• Drive business growth by partnering with Sales and Account Management teams to strengthen existing client relationships and support new business opportunities.
• Oversee project profitability, pricing strategies, and commercial performance to deliver strong customer outcomes and business results.
• Partner with Finance to achieve monthly and annual financial targets, while maintaining oversight of supplier payments, reconciliations, and work logs.
• Provide leadership and support across event project teams, ensuring exceptional event delivery, operational excellence, and customer satisfaction.

Skills

Project management

Leadership

Mentoring

Customer service

P&L management

Supplier management

Job description

FCM Meetings & Events, a specialised division of Flight Centre Travel Group, seeks a Head of Events to lead the national events team across Sydney, Brisbane or Melbourne. You will drive performance, growth, and client partnerships, delivering exceptional event outcomes and a high-performing, creative culture.

In this senior role, you will shape strategy, manage staffing, pricing, supplier relations, and financial targets, partnering with Sales, Account Management and Finance to ensure