Head of HP Operations

Boehringer Ingelheim; Sydney; On-site; AUD 180,000 - 280,000; Full time

Job summary

Boehringer Ingelheim is seeking a Head of HP Operations for Australia and New Zealand to lead the ANZ HP Operations Team and implement Go-To-Market activities aligned with the regional roadmap. You will partner with Therapeutic Area teams and other functions to ensure timely delivery of regional roadmap workstreams.

This senior leader will drive transformation across customer engagement, business planning, campaigns, content management, and platform capabilities while upholding regulatory and

Qualifications

• Bachelor's degree in science, Business, Marketing or a related discipline; MBA preferred.
• Proven people leadership, management, development and coaching capability.
• Ability to conceptualise, develop, deliver and optimise Go-To-Market processes, tools, training and best practices.
• Proven project management and change management skills.
• Expert analytical skills with strong commercial and business understanding.
• Strong customer focus, teamwork, result orientation and commitment to driving excellence and performance.

Responsibilities

• Lead ANZ contributions to the regional Customer Engagement Model, delivering customer value and business objectives across touchpoints
• Oversee ANZ planning, forecasting and market intelligence, translating trends into recommendations for Therapeutic Area teams and the Human Pharma Leadership Committee
• Coordinate and optimise campaigns and content plans aligned with customer and business goals, using existing channels and reporting outcomes
• Document business requirements and innovation opportunities for regional review
• Enable efficient end-to-end content management, from editorial planning to customer delivery
• Oversee ANZ capability building with the regional team to deliver the Go-To-Market roadmap
• Ensure compliance with healthcare professional regulations, the Code of Conduct, pharmacovigilance requirements, procedures and laws
• Drive collaboration across Therapeutic Area, Human Pharma, Medical, Sales, Marketing, IT, regional teams, group functions and agencies
• Lead and develop a capable, motivated team committed to delivering objectives and living Boehringer Ingelheim values

Skills

People leadership

Go-To-Market strategy

Project management

Analytical thinking

Regulatory compliance

Education

Bachelor's degree in science/Business/Marketing or related; MBA preferred

Job description

We have an exciting opportunity for a Head of HP Operations to join our Human Pharma business in Australia and New Zealand reporting to the General Manager ANZ

This senior leadership role oversees the implementation of successful operations that bring together business goals, customer insights, and technological capabilities to meet business objectives and recognized customer needs.

You will lead and manage the ANZ HP Operations Team, empowering team members and functions to implement and optimize defined Go-To-Market activities in accordance with the regional operating model and roadmap.

Working in partnership with Therapeutic Area teams, including commercial and medical, and other business functions, you will ensure the timely execution of regional roadmap workstreams and activities relevant to ANZ.

As a member of the Regional Leadership Team and the ANZ Human Pharma Leadership Committee, you will identify shared opportunities, represent ANZ needs and work cross-functionally to improve business operations and customer experience.

This role offers the opportunity to lead transformation across customer engagement, business planning, campaign and content management, capability building, platforms, and cross-functional collaboration.

Key Responsibilities

• Lead ANZ contributions to the regional Customer Engagement Model, delivering customer value and business objectives across touchpoints
• Oversee ANZ planning, forecasting and market intelligence, translating trends into recommendations for Therapeutic Area teams and the Human Pharma Leadership Committee
• Coordinate and optimise campaigns and content plans aligned with customer and business goals, using existing channels and reporting outcomes
• Document business requirements and innovation opportunities for regional review
• Enable efficient end-to-end content management, from editorial planning to customer delivery
• Oversee ANZ capability building with the regional team to deliver the Go-To-Market roadmap
• Ensure compliance with healthcare professional regulations, the Code of Conduct, pharmacovigilance requirements, procedures and laws
• Drive collaboration across Therapeutic Area, Human Pharma, Medical, Sales, Marketing, IT, regional teams, group functions and agencies
• Lead and develop a capable, motivated team committed to delivering objectives and living Boehringer Ingelheim values

Requirements

• Bachelor's degree in science, Business, Marketing or a related discipline; MBA preferred
• Proven people leadership, management, development and coaching capability
• Ability to conceptualise, develop, deliver and optimise Go-To-Market processes, tools, training and best practices
• Proven project management and change management skills
• Expert analytical skills with strong commercial and business understanding
• Strong customer focus, teamwork, result orientation and commitment to driving excellence and performance

Position Area

Human Pharma

Position Location

NSW

Schedule

Full-Time

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com