Head of Home Care Operations & Growth

Talent Quarter Pty Ltd; Brisbane; On-site; AUD 150,000 - 155,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Flexible working arrangements

Senior operational leadership role

Opportunity to influence change

Job summary

Talent Quarter Pty Ltd in Brisbane / Gold Coast QLD is seeking an experienced Manager – Support at Home to lead and grow Home Care operations. The role oversees 800+ Support at Home and 3,000 CHSP clients, driving clinical excellence, service improvements and commercial performance across dispersed teams up to North Brisbane.

You will work with the Executive GM to strengthen governance, improve care planning, and leverage data via Power BI to unlock productivity.

Qualifications

• Demonstrated management experience in Home Care or Community Aged Care.
• Strong people leadership skills with dispersed teams.
• Sound knowledge of community aged care funding, legislation, quality standards and governance.
• Experience managing operational KPIs, budgets, and service performance.
• Comfort interpreting data and using reporting tools to improve productivity.

Responsibilities

• Lead, coach and develop teams across multiple locations.
• Oversee day-to-day Home Care operations ensuring safe, compliant service delivery.
• Drive workforce productivity, resource utilisation and financial performance.
• Identify and address gaps in clinical care and care planning.

Skills

Leadership

Stakeholder engagement

Budgeting

Travel flexibility

Education

Certificate III/IV in Individual Support / Ageing Support

Tools

Power BI

Alea Care

Job description

Talent Quarter Pty Ltd in Brisbane / Gold Coast QLD is seeking an experienced Manager – Support at Home to lead and grow Home Care operations. The role oversees 800+ Support at Home and 3,000 CHSP clients, driving clinical excellence, service improvements and commercial performance across dispersed teams up to North Brisbane.

You will work with the Executive GM to strengthen governance, improve care planning, and leverage data via Power BI to unlock productivity.