Head of HDR Services & Strategy

University of Sydney; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

17% superannuation

Job summary

The University of Sydney invites applications for Head, Graduate Research Services. This senior leadership role oversees the HDR Administration Centre and delivers high-quality services across the HDR lifecycle, shaping the strategic direction of graduate research administration.

Reporting to the Director of the Graduate Research School, you will lead a high-performing team, foster continuous improvement, and partner with senior academic and professional staff to enhance the HDR experience.

Qualifications

• Senior leadership experience in a complex organisation.
• Experience leading large operational or student service functions.
• Experience building capability and fostering a high‑performing team.
• Expertise in governance, compliance and service delivery frameworks.
• Ability to influence and build partnerships with senior stakeholders across a complex organisation.
• Postgraduate qualification or equivalent; familiarity with HDR environment desirable.

Responsibilities

• Provide strategic advice and operational support to the Director, Graduate Research School, the Pro Vice-Chancellor (Researcher Training) and senior University stakeholders.
• Lead the delivery of high-quality, client-focused services across the HDR lifecycle.
• Lead, develop and mentor a high-performing team, fostering a culture of accountability, continuous improvement and service excellence.
• Drive service innovation, process improvement and HDR systems enhancements.
• Manage governance, compliance, policy implementation and operational risk across the Graduate Research School.
• Build and maintain productive partnerships with faculties, schools and professional service units.

Skills

Senior leadership

Stakeholder management

Team leadership

Governance & compliance

Strategic planning

Education

Postgraduate qualification or equivalent

Job description

The University of Sydney invites applications for Head, Graduate Research Services. This senior leadership role oversees the HDR Administration Centre and delivers high-quality services across the HDR lifecycle, shaping the strategic direction of graduate research administration.

Reporting to the Director of the Graduate Research School, you will lead a high-performing team, foster continuous improvement, and partner with senior academic and professional staff to enhance the HDR experience.