HDR Programs Coordinator — Flexible Work Options & Engagement

University of Canberra; Canberra; On-site; AUD 82,000 - 93,000; Full time

Benefits offered by this job

Flexible working arrangements

Family-friendly policies

On campus gym and facilities

Professional development offerings

Employee assistance program & private:

Health plan (Bupa)

Job summary

The University of Canberra is seeking an HDR Coordinator to support a vibrant community of HDR students and supervisors across the Faculty of Design, Technology and Society (DTS) / Faculty of Arts and Design (FAD). The HDR Coordinator will contribute to the administration and delivery of programs that enhance the HDR student experience and research culture.

Working closely with the Director, Graduate Research and reporting to the Senior Research Coordinator, this role provides an exciting

Qualifications

• Demonstrated experience in administration, customer service or stakeholder engagement.
• Excellent organisational and time management skills.
• Ability to remain calm, professional and solution-focused in high-pressure environments.
• Proven experience managing challenging stakeholder interactions with empathy and professionalism.
• High attention to detail and ability to maintain accurate records and databases.
• Strong problem-solving skills and a proactive approach to continuous improvement.
• Ability to work both independently and collaboratively with sound judgement.

Responsibilities

• Build effective relationships with HDR students, supervisors, academic leaders and staff.
• Serve as primary contact for Faculty HDR students and respond to enquiries.
• Support HDR candidature processes to ensure timely, accurate support.
• Assist with Faculty scholarship processes.
• Develop and distribute communications to HDR students and Faculty stakeholders.
• Monitor and manage the Faculty HDR email inbox and escalate matters as needed.
• Organise HDR events including seminars, workshops, and conferences.
• Administer HDR initiatives including mentoring programs and student travel support.

Skills

Administration experience

Customer service

Stakeholder engagement

Organisational skills

Problem solving

Independent & collaborative working

Job description

The University of Canberra is seeking an HDR Coordinator to support a vibrant community of HDR students and supervisors across the Faculty of Design, Technology and Society (DTS) / Faculty of Arts and Design (FAD). The HDR Coordinator will contribute to the administration and delivery of programs that enhance the HDR student experience and research culture.

Working closely with the Director, Graduate Research and reporting to the Senior Research Coordinator, this role provides an exciting