Head of Consumer Data & Analytics Strategy

Westpac; Sydney; On-site; AUD 250,000 - 380,000; Full time

Benefits offered by this job

Mortgage discounts

Flexible work

Leave options

Learning & development

Community volunteering

Job summary

Westpac's Consumer Data, Digital & AI (DDAI) function seeks a Head of Data, Consumer to define and execute the data strategy, build trusted data products and foundations, and enable analytics, AI, customer engagement and decisioning at scale across Consumer units.

This role leads data management, governance and regulatory capability, aligning data engineering efforts across HL, EDB, Consumer Finance and retail teams, and partners with senior leaders to drive risk-aware, measurable data

Qualifications

• Extensive experience leading enterprise or divisional data strategy, data products, data architecture, governance or data transformation in a large organisation.
• Proven record aligning business, data and technology stakeholders around a target state and delivering reusable data foundations.
• Experience leading data teams and managing data risk and regulatory obligations in a complex, regulated environment.
• Deep understanding of modern data platforms, customer and domain data products, data modelling, metadata, lineage, quality and lifecycle management.
• Strong grounding in data governance, stewardship, privacy, records management and regulatory data requirements.
• Ability to translate Consumer priorities into sequenced data investments, with clear ownership, architecture and measurable adoption.
• Recognised data leader able to influence Consumer executives, Technology, enterprise data leaders, architects, engineers, Risk and regulators.
• Strong communication skills, capable of making complex data trade-offs and accountabilities clear to technical and non-technical stakeholders.
• Comfortable operating across federated accountabilities and balancing target-state integrity with near-term delivery outcomes.

Skills

Data strategy

Data governance

Data architecture

Data products

Stakeholder management

Data quality

Privacy & compliance

Data modelling

Metadata management

Regulatory data

Executive influence

Communication skills

Cross-functional leadership

Tools

Modern data platforms

Job description

Westpac's Consumer Data, Digital & AI (DDAI) function seeks a Head of Data, Consumer to define and execute the data strategy, build trusted data products and foundations, and enable analytics, AI, customer engagement and decisioning at scale across Consumer units.

This role leads data management, governance and regulatory capability, aligning data engineering efforts across HL, EDB, Consumer Finance and retail teams, and partners with senior leaders to drive risk-aware, measurable data