Head of Conference & Events — Luxury Hotel Experiences

Stamford Plaza Brisbane; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Dry cleaning

Staff meal provided while on shift

Discounted meals and beverages

Job summary

Stamford Hotels and Resorts is seeking an experienced Conference & Events Manager in Melbourne to lead the C&E team and oversee planning, coordination, and delivery of meetings, conferences, exhibitions, weddings, and special events. This hands-on role blends sales, client relationships, and operational planning to maximise revenue and guest satisfaction.

You will negotiate contracts, communicate event details across the hotel, and work with operations to ensure seamless delivery.

Qualifications

• Extensive experience in Conference & Events Sales Management, ideally in large scale hotels or multi-venue environments.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong commercial acumen with budget management, revenue forecasting, and performance analysis.
• Exceptional communication and stakeholder management skills.
• Proactive mindset with drive for continuous improvement and innovation.

Responsibilities

• Lead, mentor, and develop the Conference & Events team to achieve objectives.
• Manage day-to-day operations of the Conference & Events department.
• Drive revenue growth through proactive sales and client relationship management.
• Oversee planning and coordination of conferences, meetings, exhibitions, weddings, and events.
• Prepare and negotiate event proposals, contracts, and event orders.
• Forecast, budget, and report on event revenue and activity.
• Conduct site inspections and client meetings to secure new business.
• Build relationships with corporate clients, event organisers and partners.
• Collaborate with Food & Beverage and Kitchen teams to ensure delivery.
• Monitor performance and identify opportunities to improve efficiency and profitability.
• Ensure compliance with hotel policies, health & safety, and brand standards.

Skills

Conference & Events Sales

Team leadership

Budget forecasting

Stakeholder management

Hotel systems (Opera/Delphi)

Australian work rights

Tools

Opera

Delphi

Job description

Stamford Hotels and Resorts is seeking an experienced Conference & Events Manager in Melbourne to lead the C&E team and oversee planning, coordination, and delivery of meetings, conferences, exhibitions, weddings, and special events. This hands-on role blends sales, client relationships, and operational planning to maximise revenue and guest satisfaction.

You will negotiate contracts, communicate event details across the hotel, and work with operations to ensure seamless delivery.