Head of Collections & Resource Access

Macquarie University; Sydney; On-site; AUD 126,000 - 141,000; Full time

Benefits offered by this job

Flexible, hybrid work arrangements

17% Superannuation

Subsidised onsite parking options

Extensive training and professional发展

Onsite childcare facilities

Onsite vacation care during schoolholi

Discounted health insurance

Subsidised membership at our Sport & A

Access to an Employee Assistance Progr

Convenient onsite GP, imaging, and phy

Job summary

Macquarie University, Wallumattagal Campus, North Ryde, is seeking a Manager, Collection Services to lead the Collections Services team and deliver equitable access to library resources, with a focus on prescribed learning resources that support student success.

You will oversee procurement, interlibrary loans, resource sharing, and open educational resources, shape standards and procedures, and work with the Library Management Team to implement the Waranara Library’s 2025-2029 plan.

Qualifications

• Degree in an information management related discipline, with extensive management experience, or an equivalent combination of relevant experience, and qualifications/training.
• Significant leadership experience with demonstrated ability to lead innovative, high-performing teams.
• Extensive experience designing workflows, procedures, and implementing continuous improvement particularly in interlibrary loans, procurement, accessibility services, open educational resources, and unit readings management.
• Extensive experience in integrated library management systems and specialist technologies supporting interlibrary loans and unit readings such as Alma, Leganto, Rapido, RapidILL.
• Demonstrated experience developing and managing stakeholder and partner relationships.
• High-level knowledge of copyright, licensing and intellectual property requirements relevant to resource acquisitions, interlibrary loans, accessibility services, open educational resources, and unit readings management, and demonstrated ability to apply this in practice.
• Experience developing and implementing service delivery plans, programs and initiatives and proven ability to analyse and interpret highly complex information from numerous sources.

Responsibilities

• Lead the Collections Services team to deliver equitable, timely access to prescribed and other learning resources.
• Provide strong people leadership through clear expectations, coaching, performance development, and workforce planning to build a high-performing team.
• Ensure excellent end-to-end delivery of interlibrary loans and resource sharing, unit readings, accessibility services, open educational resources, and procurement.
• Partner with academic and professional stakeholders to understand needs, manage expectations, and improve staff and student experience.
• Drive continuous improvement using data and feedback (including service standards, KPIs, and turnaround times), and report recommendations and risks to library management.
• Maintain fit-for-purpose procedures, process controls, and documentation to support consistent service delivery.
• Ensure compliance and risk management across the portfolio (including copyright and licensing, privacy/confidentiality, WHS and EEO).
• Manage vendor and licence relationships to ensure value, quality, and continuity of service.

Job description

Macquarie University, Wallumattagal Campus, North Ryde, is seeking a Manager, Collection Services to lead the Collections Services team and deliver equitable access to library resources, with a focus on prescribed learning resources that support student success.

You will oversee procurement, interlibrary loans, resource sharing, and open educational resources, shape standards and procedures, and work with the Library Management Team to implement the Waranara Library’s 2025-2029 plan.