Library Resource Delivery & Physical Collections Lead

University of Queensland; Brisbane; On-site; AUD 120,000 - 135,000; Full time

Benefits offered by this job

Flexible and hybrid working options

17% super

Study for Staff program

On-campus childcare

Affordable parking

Health and wellbeing programs

Salary packaging

Job summary

University of Queensland invites applications for a pivotal leadership role as Manager, Resource Delivery and Physical Collections. You will lead four specialist teams (16 staff), shaping delivery of circulation, membership, document supply and physical collections across the Library.

You will oversee critical library systems, drive service improvements, and build partnerships within the Library and University to influence strategic service delivery for students, researchers and the wider

Qualifications

• Postgraduate and/or professional library qualifications or equivalent experience.
• Proven ability to lead, motivate and develop high-performing teams.
• Significant experience leading library services including circulation, membership and document delivery.
• Strong expertise in library systems, configuration and development for fulfilment and patron management.
• Understanding of physical collections management and information delivery workflows.
• Excellent communication and stakeholder engagement across diverse groups.
• Strong analytical and problem-solving skills with evidence-based improvements.
• Excellent organisational skills for multiple priorities and projects.
• Proactive, collaborative approach to a high-performing team culture.

Responsibilities

• Provide effective leadership and management of the Resource Delivery and Physical Collection Team ensuring operational efficiency and coaching to enhance capability.
• Manage development, implementation, monitoring and reporting on the library’s global circulation, membership and document supply policies.
• Oversee the Library’s physical collections (including the Warehouse) and information delivery services.
• Manage the document delivery and library services platform configuration and development for fulfilment and patron management.
• Resolve complex configuration and integration problems; liaise with vendors and service providers.
• Participate in the University’s strategic planning and policy development.
• Manage relationships with library clients, vendors, publishers, data owners and external institutions.

Skills

Strategic leadership

People management

Library systems

Stakeholder engagement

Analytical skills

Project management

Communication

Education

Postgraduate library qualification

Tools

Library management systems

Job description

University of Queensland invites applications for a pivotal leadership role as Manager, Resource Delivery and Physical Collections. You will lead four specialist teams (16 staff), shaping delivery of circulation, membership, document supply and physical collections across the Library.

You will oversee critical library systems, drive service improvements, and build partnerships within the Library and University to influence strategic service delivery for students, researchers and the wider