Collection Access Officer

University of New South Wales; Sydney; On-site; AUD 76,000 - 93,000; Full time

Benefits offered by this job

17% superannuation

Leave loading

End-of-year leave

Job summary

University of New South Wales – Kensington NSW is seeking a Collection Access Officer to provide timely access to physical library collections and manage requests across UNSW Library locations.

The role reports to a Team Coordinator in the Digitisation and Collection Access Unit and involves processing requests, reshelving, and maintaining data accuracy. Full-time, onsite work with rostered shifts.

Qualifications

• Diploma with relevant experience or equivalent knowledge.
• Experience in library services and physical collections.
• Ability to use AI-powered tools for analysing collection data.
• Strong written and oral communication skills.

Responsibilities

• Process collection item requests, including retrieval and intercampus loans.
• Record statistics and metrics for reporting.
• Support collection maintenance, deselection, relocation, and data accuracy.
• Inspect and remediate physical items as required.
• Discharge, shelving and shelf reading to ensure access.

Skills

Customer service

Communication

Teamwork

Data analysis

Education

Diploma or equivalent

Tools

Ex Libris Alma

Job description

University of New South Wales – Kensington NSW

Remuneration: $84,588 + 17% superannuation + leave loading (level 4)

Location: Kensington, Randwick and Paddington UNSW Campus (onsite 5 days/week)

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters

The Collection Access Officer is responsible for provisioning timely and efficient access to UNSW Library’s physical collections including processing client requests, actioning library management system reports, reshelving, relocating and remediating collections, managing missing items processes across all UNSW Library locations.

The role of Collection Access Officer reports to a Team Coordinator in the Digitisation and Collection Access Unit and has no direct reports.

Main responsibilities Summary

• Action research collection management service reports in a timely and accurate manner


• Undertake day-to-day collection item request tasks including retrieving requested items, actioning expired requests, digitisation for course resources, digitisation for preservation, processing intercampus loans, and off-campus requests


• Record and collate service statistics and metrics for reporting purposes


• Support ongoing Collection Maintenance Framework processes including reports and analyses, deselection, relocation, and giveaways; liaison with team members to ensure collection data is accurate and up to date, including shelf numbers, Alma locations and status


• Contribute to ongoing collection projects including stocktake and relocation of the Library collection


• Visually inspect, repair and remediate physical items as required


• Perform duties within the scope of ensuring access to physical library collections as required, including discharge, shelving and shelf reading

Who You Are

We are looking for someone who is aligned with UNSW’s vision and values, who enjoys working with collections and supporting student experience, and comes with:

• A Diploma, with subsequent relevant experience, or an equivalent knowledge gained through any other combination of education, training and/or experience


• Relevant experience in the provision of library services including physical collections and an understanding of the important role of an academic library to its users


• Experience in developing and documenting internal procedures and statistical reports and the skills to potentially use AI powered tools for analysing collection data


• Strong experience in working with physical library collections, including maintenance, circulation, reporting and analysis, and relocation


• Experience using a library management system such as Ex Libris Alma would be highly regarded but not essential


• Excellent customer service skills with a strong commitment to deliver quality service in an information environment


• Excellent demonstrated written and oral communication skills with the ability to liaise and communicate effectively with all staff and clients

Candidates need to have full-time ongoing working rights for the role – no sponsorship are available.This is a full-time, five-day-per-week onsite role, with no remote work. The position is based primarily at the UNSW Main Library on Kensington campus (Upper campus), with rostered shifts at the Law & Justice Library on Kensington campus (Lower campus) and Paddington Library at the UNSW Art & Design Campus.

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments


• Additional 3 days of leave over the end of the year period


• Discounts and entitlements (retail, education, fitness)

Applications close: 2nd November 7PM

Get in touch for questions or support: Peter Zourkas, Manager, Research Collections via e-mail *********@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.