Head of Administration, Childcare Centre

Bloom Childcare Pty LTd; Tongala; On-site; AUD 70,000 - 90,000; Full time

Job summary

Country Kidz Preschool in Tongala is operated by Bloom Childcare Pty Ltd. We seek a capable Head of Administration to run the front office and keep systems compliant and efficient.

You will manage enrolments, CCS records, staff files, rostering and family communications, while liaising with suppliers and ensuring regulatory readiness. A Certificate III/ Diploma in ECEC is desirable; experience with Xplor is highly regarded.

Qualifications

• Experience in an administration role, ideally in early childhood education and care.
• Working knowledge of CCS and childcare management software (Xplor experience is highly regarded).
• Highly organised, accurate and confident with technology.
• Friendly and professional with families, and discreet with confidential information.
• Current Employee Working with Children Check, or willingness to obtain one before starting.
• A Certificate III or Diploma in Early Childhood Education and Care is desirable but not essential.
• Able to travel to Tongala daily.

Responsibilities

• Managing enquiries, tours, waitlists and enrolments, and welcoming new families.
• Maintaining accurate enrolment and attendance records in Xplor to support CCS administration.
• Issuing fee statements and following up on accounts in line with fee and arrears policies.
• Keeping staff records current in ChildHR, including Working with Children Checks, qualifications, training and the National Early Childhood Worker Register.
• Supporting rostering, staff onboarding and relief staff bookings.
• Maintaining compliance records and preparing documents for the regulator when needed.
• Family communication through Storypark, email and phone.
• Liaising with suppliers, ordering and general office administration.

Skills

Administration

CCS knowledge

Xplor experience

Attention to detail

Confidentiality

Education

Certificate III in Early Childhood Education and Care

Diploma in Early Childhood Education and Care

Tools

Xplor

ChildHR

Job description

Head of Administration, Childcare Centre

Country Kidz Preschool in Tongala is a well-established 94-place long day care service caring for children from birth to school age. We are open 6am to 6pm, Monday to Friday, with an on-site chef, a play-based program guided by the Early Years Learning Framework, and a team that knows and loves its local families.

The service is now operated by Bloom Childcare Pty Ltd, and we are looking for an organised, warm and capable Head of Administration to run the front office and keep our systems running smoothly. This is a key role in our leadership team, working closely with the Centre Manager and the Approved Provider.

About the role

You will be the first point of contact for families and the person who keeps the centre’s records accurate, current and compliant. Your responsibilities will include:

• Managing enquiries, tours, waitlists and enrolments, and welcoming new families
• Maintaining accurate enrolment and attendance records in Xplor to support Child Care Subsidy (CCS) administration
• Issuing fee statements and following up on accounts in line with our fee and arrears policies
• Keeping staff records current in ChildHR, including Working with Children Checks, qualifications, training and the National Early Childhood Worker Register
• Supporting rostering, staff onboarding and relief staff bookings
• Maintaining compliance records and preparing documents for the regulator when needed
• Family communication through Storypark, email and phone
• Liaising with suppliers, ordering and general office administration

About you

• Experience in an administration role, ideally in early childhood education and care
• Working knowledge of CCS and childcare management software (Xplor experience is highly regarded)
• Highly organised, accurate and confident with technology
• Friendly and professional with families, and discreet with confidential information
• A current Employee Working with Children Check, or willingness to obtain one before starting
• A Certificate III or Diploma in Early Childhood Education and Care is desirable but not essential
• Able to travel to Tongala daily

What we offer

• Full time, permanent position, Monday to Friday, 9am to 6pm
• Pay in accordance with the relevant modern award
• A close, supportive team and a genuine say in how our office runs
• Training in our systems and ongoing professional development
• Country Kidz Preschool is a child safe organisation. All appointments are subject to a current Working with Children Check, a National Police Check, reference checks and completion of mandatory child safety training. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds and people with disability.