Administration Assistant

Goodstart; Townsville City; On-site; AUD 45,000 - 64,000; Full time

Benefits offered by this job

Above award pay

Discount on childcare fees

Fitness Passport

Wellbeing days

Uniform allowance

Employee referral program

Job summary

Goodstart Early Learning Kirwan - Golf Links Dr is seeking a customer-service oriented administrator to join our centre team and help greet families with warmth while supporting the Centre Director.

You will deliver high-standard customer service, perform key business admin tasks and help grow attendance and engagement with families. Competitive pay above national award rates and benefits such as childcare fee discounts are offered.

Qualifications

• Experience delivering friendly, professional customer service.
• Ability to support centre admin tasks and data entry.
• Ability to build strong relationships with families.
• Experience in a childcare or education setting is a plus.

Responsibilities

• Support the Centre Director to prioritise and build the centre’s attendance pipeline
• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner
• Perform key business administration tasks
• Build and maintain strong relationships with families

Skills

Customer service

Administration

Job description

Pay: $39.34 per hr

Provide a warm welcome to children and families while supporting your centre team

Competitive pay above the national award rates

Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

Support the Centre Director to prioritise and build the centre’s attendance pipeline

Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

Perform key business administration tasks

Build and maintain strong relationships with families

About Goodstart Kirwan - Golf Links Dr:

• Goodstart Early Learning Child Care centre Kirwan - Golf Links Drive is a purpose built centre established in 1999
• The centre has separate playgrounds including sandpits, natural and manmade play surfaces, swings, and lots of room for imaginative and fun play
• Our calendar of events is very busy and includes dress up days, mothers and fathers day events, pet visits, crazy hair day and even a pyjama day.

WhatGoodstart can offer you:

• Competitive pay above the national award rates
• 15% discount off your childcare fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Two wellbeing days included in your personal leave per year
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll need:

Current QLD Working with Children Check

Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.