Head of Administration & Front Office – Childcare Centre

Bloom Childcare Pty LTd; Tongala; On-site; AUD 70,000 - 90,000; Full time

Job summary

Country Kidz Preschool in Tongala is operated by Bloom Childcare Pty Ltd. We seek a capable Head of Administration to run the front office and keep systems compliant and efficient.

You will manage enrolments, CCS records, staff files, rostering and family communications, while liaising with suppliers and ensuring regulatory readiness. A Certificate III/ Diploma in ECEC is desirable; experience with Xplor is highly regarded.

Qualifications

• Experience in an administration role, ideally in early childhood education and care.
• Working knowledge of CCS and childcare management software (Xplor experience is highly regarded).
• Highly organised, accurate and confident with technology.
• Friendly and professional with families, and discreet with confidential information.
• Current Employee Working with Children Check, or willingness to obtain one before starting.
• A Certificate III or Diploma in Early Childhood Education and Care is desirable but not essential.
• Able to travel to Tongala daily.

Responsibilities

• Managing enquiries, tours, waitlists and enrolments, and welcoming new families.
• Maintaining accurate enrolment and attendance records in Xplor to support CCS administration.
• Issuing fee statements and following up on accounts in line with fee and arrears policies.
• Keeping staff records current in ChildHR, including Working with Children Checks, qualifications, training and the National Early Childhood Worker Register.
• Supporting rostering, staff onboarding and relief staff bookings.
• Maintaining compliance records and preparing documents for the regulator when needed.
• Family communication through Storypark, email and phone.
• Liaising with suppliers, ordering and general office administration.

Skills

Administration

CCS knowledge

Xplor experience

Attention to detail

Confidentiality

Education

Certificate III in Early Childhood Education and Care

Diploma in Early Childhood Education and Care

Tools

Xplor

ChildHR

Job description

Country Kidz Preschool in Tongala is operated by Bloom Childcare Pty Ltd. We seek a capable Head of Administration to run the front office and keep systems compliant and efficient.

You will manage enrolments, CCS records, staff files, rostering and family communications, while liaising with suppliers and ensuring regulatory readiness. A Certificate III/ Diploma in ECEC is desirable; experience with Xplor is highly regarded.