Hardware Technician

Labour Support Group; Melbourne; On-site; AUD 80,000 - 85,000; Full time

Job summary

IGroup Consulting is seeking an experienced Hardware Technician to join the team in Epping, Victoria. The role is full-time with a salary of $80,000–$85,000 plus superannuation, based in Epping, Victoria.

The responsibilities include diagnosing hardware and software issues, configuring and maintaining servers and networks, and supporting enterprise IT infrastructure. The candidate should have extensive experience in BIOS/UEFI, security hardening, structured cabling, and collaborative vendor

Qualifications

• Relevant qualifications in IT or related.
• Minimum 4 years' experience as a hardware technician.
• At least 4 years' corporate IT experience.
• Experience with enterprise rack servers and high-density compute nodes.
• Experience with server security hardening.
• BIOS/UEFI configuration and firmware upgrades.
• Experience in structured cabling and rack-mounted hardware in enterprise environments.
• Strong problem-solving and analytical skills.
• Enthusiastic with a positive attitude.

Responsibilities

• Diagnose hardware and software issues to provide effective solutions.
• Respond to user inquiries and resolve hardware/software issues promptly.
• Customize and adapt programs to meet user needs and configurations.
• Install and configure software and operating systems on computers and devices.
• Optimize applications and equipment for reliable performance.
• Set up and maintain networks including routers and switches.
• Design and maintain websites and web apps to support business needs.
• Repair and replace peripheral equipment like printers and scanners.
• Perform hardware upgrades and replacements to boost performance.
• Document configurations, changes, and maintenance for records.

Skills

Hardware troubleshooting

Networking

Server hardware

BIOS/UEFI configuration

Structured cabling

Analytical thinking

Enthusiastic attitude

Education

Relevant IT qualifications

Job description

IGroup Consulting is an IT Consulting Systems Integration firm that delivers comprehensive IT services to leading clients in Australia. They are a full IT solutions provider that offers a range of expertise targeting the Financial Services, Communications, Retail, High-Technology and Government and Educational Sector industries through Australia.

They now seek an experienced Hardware Technician to join the team in Epping, Victoria.

The Role:

This is a full time role with an annual salary set at $80,000- $85,000 plus superannuation, and will be based in Epping, Victoria.

The Responsibilities:

• Diagnosing hardware and software issues to provide effective solutions to technical problems.
• Responding to user inquiries and resolving software and hardware-related issues promptly and efficiently.
• Customizing and adapting existing programs to meet specific user requirements and system configurations.
• Installing and configuring software applications and operating systems on computers and other devices.
• Optimizing the use of applications and equipment to ensure efficient and reliable performance.
• Setting up and maintaining computer networks, including configuring routers, switches, and network peripherals.
• Designing, developing, and maintaining websites and web applications to support business needs.
• Repairing and replacing peripheral equipment such as printers, scanners, and modems as needed.
• Conducting hardware upgrades and replacements to enhance system performance and capabilities.
• Performing preventive maintenance on computer hardware to prevent potential issues and ensure longevity.
• Collaborating with vendors and suppliers to source appropriate hardware and software solutions.
• Documenting hardware and software configurations, changes, and maintenance activities for accurate record-keeping.

The Requirements:

• Relevant qualifications in IT or related
• At least 4 years experience as a hardware technician
• At least 4 years of relevant professional experience gained in a corporate setting
• At least 2 years' experience in configuring, maintaining, and troubleshooting dedicated server hardware, including enterprise-grade racks, blade servers, and high-density compute nodes
• At least 2 years' experience in security hardening of dedicated servers.
• At least 2 years' experience with BIOS/UEFI configuration, firmware upgrades, and hardware-level virtualization support
• At least 2 years' experience in structured cabling (Cat6/6a, fibre optic splicing, patch panel installation) and rack-mounted hardware setup in enterprise environments
• Have strong knowledge on operating a computer and ability to learn new software and hardware
• Understanding of Microsoft applications
• Good at analytic especially analysis of technical issues
• Needs to be enthusiastic and have a positive attitude.