Hands-On Workshop Lead for European Auto Service

Eurotech Automotive; Albion; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Eurotech Automotive in Albion, Brisbane, seeks a hands-on workshop leader to support the Branch Manager in daily operations, performance and profitability of our Albion workshop. You will coordinate the team, manage workflow and deliver an exceptional customer experience with high standards of workmanship.

With strong automotive knowledge and leadership skills, you will drive productivity, manage quotations and ensure accurate invoicing and customer satisfaction, while upholding safety and

Formación

• Experience in senior service advisory or workshop leadership.
• Strong automotive knowledge with European vehicle experience valued.
• Proactive, supportive leadership and teamwork orientation.
• Strong customer service and sales skills with trust-building ability.

Responsabilidades

• Support the Branch Manager with day-to-day workshop operations.
• Lead, support and guide technicians and workshop staff.
• Help achieve branch sales, productivity and profitability targets.
• Coordinate bookings and workflow to complete vehicles efficiently.
• Attend to customers, understand needs and provide clear advice.
• Review inspection reports, prepare and explain repair quotations.
• Obtain approvals and communicate repair progress and costs.
• Ensure invoicing is accurate and payments are collected.
• Oversee handovers and maintenance recommendations.
• Maintain a safe, organized, professional workshop.

Conocimientos

Senior service advisor

Assistant workshop manager

Automotive team leader

Descripción del empleo

Eurotech Automotive in Albion, Brisbane, seeks a hands-on workshop leader to support the Branch Manager in daily operations, performance and profitability of our Albion workshop. You will coordinate the team, manage workflow and deliver an exceptional customer experience with high standards of workmanship.

With strong automotive knowledge and leadership skills, you will drive productivity, manage quotations and ensure accurate invoicing and customer satisfaction, while upholding safety and