Assistant Manager

Eurotech Automotive; Albion; On-site; AUD 90,000 - 120,000; Full time

Job summary

Eurotech Automotive in Albion, Brisbane, seeks a hands-on workshop leader to support the Branch Manager in daily operations, performance and profitability of our Albion workshop. You will coordinate the team, manage workflow and deliver an exceptional customer experience with high standards of workmanship.

With strong automotive knowledge and leadership skills, you will drive productivity, manage quotations and ensure accurate invoicing and customer satisfaction, while upholding safety and

Qualifications

• Experience in senior service advisory or workshop leadership.
• Strong automotive knowledge with European vehicle experience valued.
• Proactive, supportive leadership and teamwork orientation.
• Strong customer service and sales skills with trust-building ability.

Responsibilities

• Support the Branch Manager with day-to-day workshop operations.
• Lead, support and guide technicians and workshop staff.
• Help achieve branch sales, productivity and profitability targets.
• Coordinate bookings and workflow to complete vehicles efficiently.
• Attend to customers, understand needs and provide clear advice.
• Review inspection reports, prepare and explain repair quotations.
• Obtain approvals and communicate repair progress and costs.
• Ensure invoicing is accurate and payments are collected.
• Oversee handovers and maintenance recommendations.
• Maintain a safe, organized, professional workshop.

Skills

Senior service advisor

Assistant workshop manager

Automotive team leader

Job description

This is a hands-on leadership role supporting the Branch Manager in the daily operations, performance and profitability of our Albion workshop. You will help coordinate the team, manage workflow and deliver an exceptional customer experience, combining personalized care with high standards of technical workmanship.

About the role

This is a hands-on leadership role supporting the Branch Manager in the daily operations, performance and profitability of our Albion workshop. You will help coordinate the team, manage workflow and deliver an exceptional customer experience, combining personalized care with high standards of technical workmanship.

Key responsibilities

• Support the Branch Manager with the day-to-day operations of the workshop.
• Assist in leading, supporting and guiding technicians and workshop staff.
• Help achieve branch sales, productivity and profitability targets.
• Coordinate bookings and workshop workflow to ensure vehicles are completed efficiently and to a high standard.
• Attend to customers, understand their needs and provide clear, professional advice.
• Review technician inspection and diagnostic reports, then prepare and explain repair quotations.
• Obtain customer approvals and communicate clearly about repair progress, costs and completion times.
• Ensure completed work is accurately invoiced and customer payments are collected.
• Oversee vehicle handovers, explaining completed work and future maintenance recommendations.
• Help maintain a safe, organized and professional workshop, stepping in to coordinate daily operations when the Branch Manager is away.

About you

• Previous experience as a senior service advisor, assistant workshop manager or automotive team leader.
• Strong automotive technical knowledge, with European vehicle experience highly regarded.
• A practical, supportive approach to leadership and teamwork.
• Strong customer service and sales skills, with a focus on building trust and long-term relationships.
• An understanding of workshop productivity, sales and profitability.
• Confidence preparing and explaining repair quotations.
• Strong organizational and communication skills, with the ability to manage competing priorities.
• A proactive, accountable and results-driven attitude.
• A current Australian driver’s license.

About us

Located in Albion, Brisbane, Eurotech Automotive specialises in the servicing, maintenance, diagnostics and repair of European and prestige vehicles. We combine dealership-level technical expertise with personalised customer care, supported by modern diagnostic equipment and high standards of workmanship.

As part of the Eurotech Automotive Group, with workshops in Brisbane and Sydney, our Albion branch shares a clear commitment to technical excellence, continuous improvement and long-term customer relationships.

Our focus is simple: to provide customers with a trusted place for their vehicle’s servicing and repair needs, keeping their vehicles safe and reliable through honest advice, quality workmanship and fair, transparent pricing, with no hidden costs.

We are building a team that shares these values and takes pride in delivering exceptional service every day.