Lead European Auto Workshop Manager

W3Global; Newcastle; On-site; AUD 90,000 - 130,000; Full time

Job summary

W3Global seeks an experienced Workshop Manager for a busy European automotive workshop in Newcastle, NSW. You will oversee the day-to-day operations, coordinate technicians and apprentices, and ensure jobs are completed on time with high quality.

The role requires strong automotive knowledge, leadership ability, and a focus on customer satisfaction. A hands-on manager with experience with European makes is preferred.

Qualifications

• Proven experience in workshop management or senior automotive leadership.
• Strong understanding of quoting, labour times, parts and invoicing.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily workshop operation from vehicle intake to completion and collection.
• Allocate work to technicians and apprentices and monitor progress.
• Lead, support and develop workshop staff to maintain high standards of workmanship.
• Coordinate with customers, provide repair updates and manage expectations.
• Prepare quotes and obtain customer approvals.
• Order parts and liaise with suppliers.
• Ensure accurate invoicing and revenue tracking.
• Maintain a clean, safe and efficient workshop.

Job description

W3Global seeks an experienced Workshop Manager for a busy European automotive workshop in Newcastle, NSW. You will oversee the day-to-day operations, coordinate technicians and apprentices, and ensure jobs are completed on time with high quality.

The role requires strong automotive knowledge, leadership ability, and a focus on customer satisfaction. A hands-on manager with experience with European makes is preferred.