Hands-On Assistant Restaurant Manager – Lead Busy Cantonese FOH

Lucky Venues; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff dining perks

Discounts

Job summary

Lucky Neighbour is seeking an experienced Assistant Manager to lead our front-of-house team at the Norwest Quarter venue. You will drive the service standard, coach a busy team, and ensure seamless daily operations in a bustling Cantonese restaurant environment.

The role requires hands-on leadership, strong communication, and a focus on guest satisfaction. Join a growing hospitality group and help shape a major new venue’s service culture.

Qualifications

• Experience managing a busy front-of-house operation.
• Proven ability to train and develop service staff.
• Strong communication and problem-solving skills.
• Passion for hospitality and guest experience.

Responsibilities

• Lead by example on the restaurant floor and manage daily service.
• Recruit, train and develop the front-of-house team
• Oversee service standards and guest experience to ensure consistency
• Coordinate with kitchen and senior management for smooth operations
• Address customer feedback and resolve issues professionally
• Monitor staff performance and foster a positive team culture
• Ensure wine and beverage knowledge informs service quality

Skills

Front-of-house leadership

Team development

Customer service

Hospitality operations

Job description

Lucky Neighbour is seeking an experienced Assistant Manager to lead our front-of-house team at the Norwest Quarter venue. You will drive the service standard, coach a busy team, and ensure seamless daily operations in a bustling Cantonese restaurant environment.

The role requires hands-on leadership, strong communication, and a focus on guest satisfaction. Join a growing hospitality group and help shape a major new venue’s service culture.