Handover & Pre Delivery Specialist

Sydney RV Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Product trials

Training & development

Friendly culture

Growth opportunities

Job summary

thl is seeking an RV/Caravan Delivery Specialist for our Brisbane-area dealership. You will ensure engaging and fun customer experiences when taking delivery of RVs, collaborating with technicians and supporting stock management.

The role emphasizes local service, strong communication, and confidence handling product questions. Training and a friendly, growth-oriented culture are offered.

Qualifications

• Experience preferred but not essential.
• Valid open driver's license and clean driving record.
• Excellent presentation and interpersonal communication skills.
• Strong computer skills (Excel, Word, Outlook).
• Strong time management and organizational skills.
• RV/caravan dealership experience preferred.

Responsibilities

• RV handovers to ensure smooth customer transitions.
• Provide product expertise and answer customer queries with a smile.
• Maintain accurate documentation and records.
• Coordinate quality checks with technicians before delivery.
• Assist in stock management and maintenance.

Skills

Interpersonal communication

Time management

Presentation skills

Driving license

Computer skills

Customer service

Tools

Excel

Word

Outlook

Job description

Job Description

Are you passionate about creating memorable experiences for customers? Do you thrive in a dynamic environment where every day brings new challenges? Then this is the fantastic opportunity you've been looking for! Join our dealership in Northgate, Brisbane, where we pride ourselves on providing exceptional service to our customers. As part of thl, we are a leading player in the RV industry, offering unforgettable holidays to guests worldwide.

Role Overview

We are seeking an RV/Caravan Delivery Specialist to join our team. Reporting to the Dealer Principal, you will play a vital role in ensuring our customers have an engaging and fun experience when taking delivery of their RV.

Key Responsibilities

• RV Handovers: Make customer transitions a breeze!
• Product Expertise: Dive into customer queries and guide them with a smile.
• Documentation: Maintain accurate records.
• Quality Checks: Team up with technicians to ensure RVs are top-notch before the big reveal!
• Stock Management : Assist in maintenance of stock management

Qualifications

• Experience preferred but not essential.
• Valid open driver's license and impeccable driving record
• Excellent presentation and interpersonal communication skills
• Strong computer skills (Excel, Word, Outlook)
• Exceptional time management and organizational skills
• Practical work experience in an RV or caravan dealership preferred

What We Offer

• Access to product trials free of charge
• Ongoing support and training
• Fun and friendly company culture
• Opportunities for growth within the company

About Us

We are thl, a global tourism operator and the largest commercial RV rental operator worldwide. Following our merger with Apollo Tourism & Leisure in November 2022, we've become a powerhouse in the RV industry, spanning manufacturing, rental, and retail sectors. At thl, we champion diversity and welcome all talents to join us on our quest to revolutionize RV manufacturing, rental, and retail.