Customer Service | Guest Experience

Apollo Motorhome Holidays; Canterbury-Bankstown; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Commission opportunities

Free motorhome holiday trials

Full training provided

Uniform, equipment and onsite parking

Job summary

Apollo Motorhome Holidays is seeking a friendly, proactive customer service/sales team member in New South Wales. You will greet guests, help them choose extras, process rental contracts and demonstrate vehicles. Full training provided and no RV experience required, making it ideal for driven people who love travel.

Work in a fast-paced, hands-on environment with weekend and public holiday shifts required. A supportive team and opportunities to earn commission accompany a rewarding role in a

Qualifications

• Customer service and/or sales experience in a fast-paced environment.
• Comfortable using technology and adopting new systems.
• Friendly, adaptable and customer-focused with strong communication.

Responsibilities

• Welcome guests and assist with their travel plans.
• Complete rental contracts and demonstrate vehicles.
• Recommend helpful extras to enhance the customer experience.
• Provide high-quality service in a hands-on environment and participate in training.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Tech-savvy

Tools

CRM

POS system

MS Office

Job description

Love helping people start their adventures?

Join our team in a hands-on, active role that's much more than a desk job.

You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

Competitive salary plus commission opportunities

Free motorhome holiday trials*

Full training provided - no RV experience required

Active and varied work environment

Supportive and inclusive team culture

Uniform, equipment and onsite parking provided

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

Customer service and/or sales experience

Enjoy fast-paced, active work

Friendly, adaptable and customer-focused

Confident communicator (additional languages are a bonus)

Comfortable using technology

Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.