Customer Service | Guest Experience

Tourism Holdings Pty; Canterbury-Bankstown; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Uncapped commission

Free motorhome trials

Full training provided

Uniform, equipment and onsite parking

Career development

Job summary

Apollo in Australia is seeking an energetic team member for a hands-on customer service role in our RV rental business. You will welcome guests, complete rental contracts, demonstrate vehicles, and recommend extras to enhance their travel experiences. Training is provided, and the job offers a lively, week-round environment.

Join a supportive team with opportunities for development, a strong focus on customer satisfaction, and weekend/public holiday flexibility in a 7-day operation.

Qualifications

• Customer service and/or sales experience.
• Current open driver's licence.
• Enjoy fast-paced, active work.
• Friendly, adaptable and customer-focused.
• Confident communicator (additional languages are a bonus).
• Comfortable using technology.
• Strong teamwork and problem-solving skills.

Responsibilities

• Welcome guests and complete rental contracts.
• Demonstrate vehicles and provide full training when required.
• Recommend helpful extras to enhance travel experiences.
• Contribute to a dynamic, customer-focused team environment.

Skills

Customer service

Sales experience

Driver's license

Communication

Technology proficient

Teamwork

Problem-solving

Languages bonus

Job description

Love helping people start their adventures?

Join our team in ahands-on, active rolethat's much more than a desk job.

You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

• Competitive hourly rate plus uncapped commission*.

• Free motorhome holiday trials*

• Full training provided. No RV or motorhome experience required.

• Active and varied work environment, with no two days the same.

• Supportive and inclusive team culture.

• Career development and growth opportunities across the business.

• Uniform, equipment and onsite parking provided.

*Commission earnings are performance-based and not guaranteed.

*Available to permanent full-time and part-time team members only.

This is a7-day operation, so flexibility to work weekends and public holidays is required.

About You

• Customer service and/or sales experience

• Current open driver's licence

• Enjoy fast-paced, active work

• Friendly, adaptable and customer-focused

• Confident communicator (additional languages are a bonus)

• Comfortable using technology

• Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

Ready to start a career where every day helps create someone's next adventure?