Gym Manager Lower North Shore

HealthyPeople; Sydney; On-site; AUD 80,000 - 120,000; Full time

Job summary

HealthyPeople in Sydney seeks a proactive Gym Manager to run the 98 Gym Neutral Bay operation, lead the coaching team, and drive membership growth and revenue. You will work with 98 HQ to uphold standards, manage staff and external contractors, and ensure member experience aligns with strategic goals.

The role emphasizes sales leadership, people management, and community building, with a competitive base and performance incentives, plus room to grow as the business expands.

Qualifications

• Experience managing a team, ideally in fitness.
• Strong coaching ability (minimum 12 hours/week).
• Sales and business mindset.
• Cert III & IV in Fitness, current First Aid & CPR.
• Hapana experience is a plus.

Responsibilities

• Run the gym and uphold brand standards.
• Lead coaching team and provide feedback.
• Report weekly on performance to the owner.
• Drive sales, growth and member acquisition.
• Generate leads through local outreach and partnerships.
• Manage memberships, scheduling and sales in Hapana.
• Send member communications and newsletters.
• Be the face of the gym during peak periods.
• Oversee facility cleanliness and maintenance.

Skills

Team management

Coaching

Sales mindset

Communication

Attention to detail

Education

Cert III & IV in Fitness, First Aid & CPR

Tools

Hapana

Job description

The successful candidate will have experience managing teams, strong communication skills and real attention to detail. You'll be positive, outgoing and professional, with integrity, honesty and a genuine investment in the 98 brand.

This is a business-driven role. You'll run 98 Gym Neutral Bay day-to-day and be accountable to the owner for its results: membership growth, retention, revenue and member experience. You'll work closely with 98 HQ, uphold 98's operational standards, and lead the gym's sales and marketing to hit our strategic goals. You'll manage staff, members, the facility and external contractors, and be the link between the owner, members and team.

The role offers a competitive base salary plus performance incentives, with genuine room to grow as the business grows.

Duties & Responsibilities:

Run the gym

Own the day-to-day running of the gym and uphold 98's standards

Lead, develop and give feedback to the coaching team

Report weekly to the owner on performance

Keep the facility clean, stocked and well maintained

Drive sales and growth

Convert leads and trials into members, and hit membership targets

Generate new leads through local outreach and business partnerships

Run referral offers, promotions and events

Review attendance and costs to keep the timetable and spending efficient

Be the face of the gym during peak periods

Manage enquiries across email, social media and SMS

Follow up with members who haven't been in for a week

Celebrate member milestones and build the community

Run the systems

Manage memberships, scheduling and sales in Hapana

Send member communications and newsletters

What we're looking for

Experience managing a team, ideally in fitness

A strong coach. You'll coach at least 12 hours a week

A sales and business mindset

[Cert III & IV in Fitness, current First Aid & CPR]

Hapana experience is a plus

The details

Full-time, 38 hours a week

At least 12 hours coaching, the rest admin

At least 4 days a week in the gym

Competitive base salary plus performance incentives