Gym Manager Lower North Shore

HealthyPeople Recruitment Pty; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Job summary

98 Gym is looking for a capable Gym Manager to lead daily operations at Neutral Bay, ensuring top member experience and strong team leadership. You will drive membership growth, retention and revenue while coordinating sales and marketing to meet strategic targets.

The role requires a hands-on leader who can manage staff, members and external contractors, uphold brand standards and report performance to the owner on a regular basis.

Qualifications

• Experience managing a team, ideally in fitness.
• A strong coach. You'll coach at least 12 hours a week.
• A sales and business mindset.
• Cert III & IV in Fitness, current First Aid & CPR.
• Hapana experience is a plus.

Responsibilities

• Run day-to-day operations of the gym and uphold standards.
• Lead, develop and give feedback to coaching team.
• Report weekly performance to owner.
• Manage staff, members, facility and external contractors.
• Drive membership growth, retention, revenue and member experience.
• Coordinate sales and marketing to hit strategic goals.
• Run systems for memberships, scheduling and sales in Hapana.

Skills

Team management

Sales mindset

Coaching hours (12+ per week)

Communication

Attention to detail

Hapana experience (bonus)

Education

Cert III in Fitness

Cert IV in Fitness

First Aid & CPR

Tools

Hapana scheduling system

Job description

98 Gym Manager

98 Manager Role

The successful candidate will have experience managing teams, strong communication skills and real attention to detail. You'll be positive, outgoing and professional, with integrity, honesty and a genuine investment in the 98 brand.

This is a business-driven role. You'll run 98 Gym Neutral Bay day-to-day and be accountable to the owner for its results: membership growth, retention, revenue and member experience. You'll work closely with 98 HQ, uphold 98's operational standards, and lead the gym's sales and marketing to hit our strategic goals. You'll manage staff, members, the facility and external contractors, and be the link between the owner, members and team.

The role offers a competitive base salary plus performance incentives, with genuine room to grow as the business grows.

Duties & Responsibilities:

Run the gym

• Own the day-to-day running of the gym and uphold 98's standards
• Lead, develop and give feedback to the coaching team
• Report weekly to the owner on performance
• Keep the facility clean, stocked and well maintained

Drive sales and growth

• Convert leads and trials into members, and hit membership targets
• Generate new leads through local outreach and business partnerships
• Run referral offers, promotions and events
• Review attendance and costs to keep the timetable and spending efficient

Look after members

• Be the face of the gym during peak periods
• Manage enquiries across email, social media and SMS
• Follow up with members who haven't been in for a week
• Celebrate member milestones and build the community

Run the systems

• Manage memberships, scheduling and sales in Hapana
• Send member communications and newsletters

What we're looking for

• Experience managing a team, ideally in fitness
• A strong coach. You'll coach at least 12 hours a week
• A sales and business mindset
• [Cert III & IV in Fitness, current First Aid & CPR]
• Hapana experience is a plus

The details

• Full‑time, 38 hours a week
• At least 12 hours coaching, the rest admin
• At least 4 days a week in the gym
• Competitive base salary plus performance incentives