Guest Services Porter | Concierge & Local Tips

Accorhotel; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Accor discounts

Global benefits

Discounted onsite car park

Employee Assistance Program

Career development

Job summary

Pullman & Mercure Melbourne Albert Park is seeking an energetic Porter to join our Concierge Team. You will welcome guests, carry luggage, park and retrieve guest cars, and escort guests to their rooms while explaining the facilities of the hotel.

Good written and spoken English is required, a valid driver's license is essential, and knowledge of the local area is helpful. Prior hotel or Serviced apartment experience is preferred, with opportunities for career growth and staff discounts.

Qualifications

• Previous experience working in a hotel or serviced apartments environment preferred.
• Good levels of written and spoken English.
• Sound knowledge of the local area.
• Driver's License required.

Responsibilities

• Welcome guests and assist with luggage.
• Park and retrieve guest cars.
• Escort guests to their rooms and explain hotel facilities.
• Provide tourism information and dining/entertainment recommendations.

Skills

English proficiency

Local area knowledge

Guest service

Driver's license

Job description

Pullman & Mercure Melbourne Albert Park is seeking an energetic Porter to join our Concierge Team. You will welcome guests, carry luggage, park and retrieve guest cars, and escort guests to their rooms while explaining the facilities of the hotel.

Good written and spoken English is required, a valid driver's license is essential, and knowledge of the local area is helpful. Prior hotel or Serviced apartment experience is preferred, with opportunities for career growth and staff discounts.