Guest Services Officer - Casual

Reflections Holidays; Bigga; On-site; AUD 30,000 - 39,000; Full time

Job summary

Reflections Holidays in NSW seeks team players with a positive, can-do attitude who can work independently and productively. The role involves front-desk tasks, visitor assistance, and adherence to safety procedures within a busy holiday park setting.

Ideal candidates are flexible for weekends and peak seasons, with or without prior hospitality experience, and must have Australian work rights. Join a friendly team that values community and nature.

Qualifications

• Possess a valid Australian driver's licence and own vehicle or access to reliable transport.
• Ability to work productively and independently.
• Positive attitude with willingness to learn.
• Strong teamwork skills.
• A proactive, solutions-focused mindset.
• Physical ability to perform manual tasks in all conditions.
• Flexible availability including weekends, peak holiday seasons and public holidays.
• Previous hospitality experience is preferred but not required.

Responsibilities

• Taking reservations by phone.
• Completing arrivals and departures in the office.
• Opening and closing the office.
• Assisting and directing visitors within the park.
• Following work health and safety procedures.

Skills

Driver's license

Independence

Positive attitude

Teamwork

Can-do attitude

Manual work capability

Flexible weekend/holiday availability

Hospitality experience (advantage)

Australian work rights

Job description

We are looking for candidates who can demonstrate thefollowing:

• Drivers Licenseand own vehicleor access to reliable transport.


• The ability towork productively & independently.


• A positiveattitude & willingness to learn.


• Great teamworkskills.


• A 'can-do',solutions-focused attitude.


• The physicalability to do manual work in all conditions.


• Flexibleavailability to work including weekend, peak holiday seasons & publicholiday work.


• Previousexperience in any hospitality role is highly regarded, but not required.


• Valid Australianwork rights.

The Duties will include;(but not limited to):

• Taking reservations,via phone


• Completing arrivals& departures, in office


• Opening/closingof office


• Assisting &directing visitors within the park


• Following workhealth & safety procedures.

AboutUs

AtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities & nurtures theenvironment.

Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday park operator, our unique,nature-inspired offerings really set us apart from the rest.

Weare proud to be the first holiday park group to be certified as a socialenterprise, so you can be assured that we do business for good. Our profits arealigned to our purpose in four key ways – Social, Culture, Environment, andEconomic.

Weare an Equal Opportunity Employer.Aboriginal and/or Torres Strait Islander people are encouraged to apply.