Guest Services Host | Local Tips & Spa Booking

NRMA Parks and Resorts; Yamba; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

myNRMA Rewards membership

Shift flexibility

Referral program potential

Job summary

NRMA Angourie Resort is seeking a confident Guest Services Attendant on a casual basis to welcome guests, handle front desk duties and share local tips in a relaxed coastal setting near Yamba. You’ll manage check-ins, inquiries and Day Spa bookings while ensuring guests feel genuinely valued throughout their stay.

Join a friendly Front Office team with flexible shifts, including afternoons, and opportunities to take on additional hours during busy periods.

Qualifications

• Customer-focused and confident with a welcoming manner.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a Front Office team.

Responsibilities

• Greet guests and deliver friendly, professional service.
• Manage check-ins and check-outs and respond to guest inquiries.
• Provide local recommendations and information about the region.
• Book and process Day Spa bookings and payments.
• Assist Day Spa guests with tours of facilities and guidance.

Job description

NRMA Angourie Resort is seeking a confident Guest Services Attendant on a casual basis to welcome guests, handle front desk duties and share local tips in a relaxed coastal setting near Yamba. You’ll manage check-ins, inquiries and Day Spa bookings while ensuring guests feel genuinely valued throughout their stay.

Join a friendly Front Office team with flexible shifts, including afternoons, and opportunities to take on additional hours during busy periods.