Guest-Focused Food & Beverage Attendant

Jackalope Hotels; Mornington; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Career development opportunities

On-the-job training

Your birthday off!

Anniversary stays and spa treatments

Discounts across accommodation, dining

Wellness and lifestyle benefits

Employee recognition programs

Invitations to team events and Celebr

Job summary

Jackalope Hotels on Victoria’s Mornington Peninsula is seeking a Food & Beverage Attendant to deliver guest-focused service across our restaurants, cocktail bar, poolside areas and events. You will uphold high standards and help create memorable experiences through attentive service and a genuine hospitality mindset.

The role suits someone with strong communication skills, attention to detail and a teamwork ethos.

Qualifications

• Genuine passion for hospitality and creating memorable guest experiences.
• Previous hospitality or customer service experience is advantageous, with a positive attitude and willingness to learn.
• Strong communication skills, attention to detail and a professional, approachable manner.
• A team player who can take initiative, manage multiple tasks and thrive in a fast-paced environment.
• Flexibility to work evenings, weekends and public holidays, with a current and valid RSA Certificate.

Responsibilities

• Deliver friendly, attentive and professional food and beverage service across our restaurants, bars, poolside areas and events.
• Take orders, operate the POS system and maintain a strong knowledge of menus, wine lists and beverage offerings to assist guests with recommendations.
• Assist with the setup, pack-down and presentation of service areas, ensuring cleanliness and organisation are maintained to Jackalope’s standards.
• Respond to guest enquiries and requests promptly, working collaboratively with the wider team to deliver memorable experiences.
• Follow food safety, responsible service of alcohol and workplace health and safety requirements, and assist across different Food & Beverage outlets as required.

Skills

Hospitality passion

Communication skills

Attention to detail

Team player

Job description

Jackalope Hotels on Victoria’s Mornington Peninsula is seeking a Food & Beverage Attendant to deliver guest-focused service across our restaurants, cocktail bar, poolside areas and events. You will uphold high standards and help create memorable experiences through attentive service and a genuine hospitality mindset.

The role suits someone with strong communication skills, attention to detail and a teamwork ethos.