Guest Experience Host & Local Concierge

Veriu; Sydney; In loco; AUD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts on accommodation across our

Discounts on private health insurance

Access to our Employee Assistance Prog

Generous referral bonuses up to $1000

Descrizione del lavoro

Veriu Central is in Sydney's heart, housed in a historic heritage building, offering 112 rooms across micro to junior suites. We seek up‑t to date front‑of‑house professionals who excel at guest services, enjoy variety, and share an ownership mindset.

You’ll be part of a small team, reporting to the Hotel Manager, with opportunities for advancement across our Australian network. Join a culture that values individuality and growth, with perks like discounted accommodation, private health

Competenze

• First Aid Certificate required or ability to obtain before start.
• Responsible Service of Alcohol Certificate or ability to obtain before start.
• Approved Australian working rights (citizenship, permanent residency or visa).
• Flexibility to work a variety of shifts, including weekends/public holidays (no overnight shifts).
• Ability to work well in a team or independently.

Mansioni

• Provide a high level of guest services at all touchpoints (check-in, check-out, during stay).
• Provide creative resolutions to complaints and problems.
• Be a true host with local area knowledge to advise guests on points of interest.
• Respond to emergencies in a safe and professional manner.
• Identify opportunities to increase returning and new guests.

Conoscenze

First Aid

RSA Certificate

Working rights

Flexibility

Teamwork

Descrizione del lavoro

Veriu Central is in Sydney's heart, housed in a historic heritage building, offering 112 rooms across micro to junior suites. We seek up‑t to date front‑of‑house professionals who excel at guest services, enjoy variety, and share an ownership mindset.

You’ll be part of a small team, reporting to the Hotel Manager, with opportunities for advancement across our Australian network. Join a culture that values individuality and growth, with perks like discounted accommodation, private health