Guest Experience Specialist

Westin Hotels & Resorts; Perth; On-site; AUD 42,000 - 60,000; Full time

Job summary

Westin Hotels & Resorts in Perth is seeking Guest Experience Experts to welcome guests, facilitate smooth check-in/check-out, and deliver memorable service throughout each stay. You will help guests with requests, guide them to local highlights, complete daily reports, and uphold safety, confidentiality, and brand standards while staying active on your feet.

Join a global hospitality brand committed to guest well-being and consistent service, with opportunities to grow within our non-management

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in/check-out and requests.
• Provide information about local area and hotel services to guests.
• Complete daily reports and follow hotel policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Westin Hotels & Resorts in Perth is seeking Guest Experience Experts to welcome guests, facilitate smooth check-in/check-out, and deliver memorable service throughout each stay. You will help guests with requests, guide them to local highlights, complete daily reports, and uphold safety, confidentiality, and brand standards while staying active on your feet.

Join a global hospitality brand committed to guest well-being and consistent service, with opportunities to grow within our non-management