Guest Experience & Front Desk Coordinator

cw; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cushman & Wakefield is seeking a Receptionist in Sydney to greet visitors, answer calls, and manage registrations. You will direct guests, support event logistics and provide admin help across the office.

You will maintain professional reception areas and coordinate with vendors and building management to ensure a smooth workplace experience. The role requires 2 years in reception or hospitality, strong communication, and proficiency in Outlook, Word, and Excel.

Qualifications

• Minimum of 2 years in reception, hospitality, or vendor coordination.
• 2 years of face-to-face customer interaction preferred.
• Excellent verbal and written communication; strong phone presence.
• Organised with attention to detail; able to work in a fast-paced environment.
• Proficient in Outlook, Word and Excel.
• Positive attitude and ability to serve a diverse population.

Responsibilities

• Be the first point of contact for visitors, clients, vendors and staff.
• Greet and direct visitors to contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls, and take messages.
• Maintain visitor registration and issue badges with accurate records.
• Coordinate meeting room bookings and workplace logistics.
• Assist events, catering, and ad hoc workplace requests.
• Provide general administrative support and office coordination.
• Ensure reception and guest areas are maintained to high standards.
• Coordinate facilities requests with building management and vendors.
• Serve as liaison between clients, building management and third parties.
• Provide travel assistance for visitors and employees as needed.
• Comply with company policies, safety standards and security procedures.

Skills

Reception experience

Hospitality

Vendor coordination

Tools

Outlook

Word

Excel

Job description

Cushman & Wakefield is seeking a Receptionist in Sydney to greet visitors, answer calls, and manage registrations. You will direct guests, support event logistics and provide admin help across the office.

You will maintain professional reception areas and coordinate with vendors and building management to ensure a smooth workplace experience. The role requires 2 years in reception or hospitality, strong communication, and proficiency in Outlook, Word, and Excel.