Guest Experience Attendant - Hospitality & Events

Penrith Panthers; Port Macquarie; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

40% discount at Panthers food outlets

Merchandise discount 20%

Accommodation offers

Staff events

Wellbeing leave for PT/FT

Purchased annual leave

Free onsite parking

Job summary

Panthers Port Macquarie is seeking a friendly Customer Service Attendant to join our team across bar, café, gaming, functions and events. You’ll deliver welcoming experiences, assist with food and beverage service, handle POS transactions and support daily venue operations.

Ideal candidates are energetic team players with excellent communication, a proactive attitude and the ability to stay calm in a busy environment. RSA and RCG or willingness to obtain are required.

Qualifications

• Excellent communication and customer service skills.
• A positive, proactive attitude and willingness to learn.
• Confidence working independently and alongside others.
• Ability to remain calm, adaptable and solutions-focused in a busy environment.
• Professional presentation and grooming.
• Current RSA and RCG or willingness to obtain.
• Confidence handling cash accurately.
• Basic computer skills.

Responsibilities

• Deliver exceptional customer service to members and guests.
• Processing POS transactions and cash handling.
• Completing stock replenishment and glass collection.
• Assisting with functions and events.
• Maintaining high standards of cleanliness and presentation.
• Supporting general operations and working flexibly across different areas and shifts as required.

Skills

Excellent communication

Customer service

Positive attitude

Independence

Calm under pressure

Professional grooming

RSA/RCG

Cash handling

Basic computer skills

Job description

Panthers Port Macquarie is seeking a friendly Customer Service Attendant to join our team across bar, café, gaming, functions and events. You’ll deliver welcoming experiences, assist with food and beverage service, handle POS transactions and support daily venue operations.

Ideal candidates are energetic team players with excellent communication, a proactive attitude and the ability to stay calm in a busy environment. RSA and RCG or willingness to obtain are required.