Guest Experience Attendant

Panthers Glenbrook; Port Macquarie; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

40% discount at Panthers outlets and 0

20% discount on Panthers merchandise

Exclusive offers with accommodation,,d

Wellbeing Leave for PT/FT employees

Purchased Annual Leave

Staff social events

Free onsite parking

Job summary

Panthers Port Macquarie is seeking a friendly and energetic Customer Service Attendant to deliver exceptional service across bar, café, gaming, functions and events. You will handle POS transactions and cash, assist with food and beverage service, and contribute to smooth venue operations in a busy hospitality setting.

The role requires excellent communication, a positive attitude, and the ability to work independently or with others.

Qualifications

• Excellent communication and customer service skills.
• Willingness to learn and adapt in a busy hospitality environment.
• RSA and RCG certifications or willingness to obtain them.

Responsibilities

• Deliver exceptional customer service to members and guests across bar, café, gaming and events.
• Process POS transactions and handle cash accurately.
• Provide barista and food service, including meal service and stock replenishment.
• Assist with functions and events and maintain cleanliness and presentation.
• Support operations and be flexible across shifts and areas.

Skills

Customer service

Communication

Cash handling

Barista duties

Teamwork

Flexibility

Professional presentation

Education

RSA certification

RCG certification

Tools

POS system

Job description

Panthers Port Macquarie is seeking a friendly and energetic Customer Service Attendant to deliver exceptional service across bar, café, gaming, functions and events. You will handle POS transactions and cash, assist with food and beverage service, and contribute to smooth venue operations in a busy hospitality setting.

The role requires excellent communication, a positive attitude, and the ability to work independently or with others.